Community Safety Officer

Inside Housing Management; Boston; Hybrid; GBP 38,000; Full time

Job summary

An established community service provider in Boston is seeking a proactive Community Safety Officer. The role involves protecting customers and communities through effective case management of anti-social behaviour, building relationships with local authorities, and working towards performance metrics. Candidates should have CIH Level 2 or be willing to achieve it, along with good ASB case management experience. The position is hybrid, requiring a driving licence and DBS clearance.

Qualifications

• Experience overseeing complex ASB & Community Safety case management.
• Good knowledge of Tenancy Enforcement and ASB powers.
• Ability to manage a team effectively.

Responsibilities

• Manage ASB and community safety cases with timely responses.
• Build relationships with local statutory officers.
• Engage with customers for local safety initiatives.

Skills

ASB & Community Safety case management

Relationship building with Local Authority partners

Tenancy Enforcement knowledge

Ability to remain calm under pressure

Education

CIH Level 2

Tools

Housing systems

Job description

Community Safety Officer

Hybrid with a weekly presence in our Boston office

£37,400 per annum

Full Time, Permanent

Are you passionate about creating safer, stronger communities? At Amplius, we’re looking for a proactive Community Safety Officer to deliver proactive and effective Anti‑Social Behaviour (ASB) and Community Safety Services across our Boston region.

In this role, you’ll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities.

Salary: £37,400 per annum

Contract: Permanent, Full Time

Your week: 36.25 hours (Monday to Friday 9am – 5:15pm)

Location: Hybrid with a weekly presence in our Boston office

Snapshot of your role

• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.
• Complete full case management, including proportionality assessments and preparation should any legal action be required.
• Understand and work towards regional performance against KPI’s, service standards and customer satisfaction measures.
• Build and maintain effective relationships with local statutory officers in a designated area.
• Attend multi‑agency forums, for example MARAC and Community Safety Partnerships in person if possible.
• Engage with customers to gather intelligence, build trust, and co‑produce local safety initiatives for more complex case management.
• Ensure compliance with policies and procedures.
• Maintain detailed knowledge of anti‑social behaviour best practice and legislation.
• Champion a culture of safeguarding, inclusion, and customer empowerment.

What we’re looking for

• CIH Level 2 – already achieved, working towards or willing to do so.
• Good knowledge and experience overseeing complex ASB & Community Safety case management.
• Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and Policing Act 2014.
• Up to date knowledge of the regulatory environment.
• Experience of building positive relationships with Local Authority partners and other key stakeholders.
• Able to use housing systems effectively.
• Ability to manage a team.
• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges.
• Able to travel around a large geographical area as required.

A full UK driving licence is essential for this role.

DBS clearance is requiredfor this role.

Please read the attached Job Description before applying so you get the full scope of the role.

Important – We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: Sunday 11th January 2026

Phone screening: Wednesday 14th January 2026

Interviews: Monday 19th January 2026 (in Boston)

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!