Community Outreach Worker (Paradigm Housing)

BP Group; City of London; On-site; GBP 26,000 - 27,000; Part time

Job summary

A reputable organization is looking for a part-time Community Outreach Worker to provide support to individuals facing mental health challenges. The role involves working closely with clients to ensure their wellbeing, offering holistic support services, and engaging with local service providers to raise awareness of mental health issues. Applicants should possess strong communication skills and the ability to manage crises effectively. Competitive salary and generous benefits are included.

Benefits

25 days annual leave pro rata

Ongoing training

Employee Assistance Programme

Health cover

Qualifications

• Ability to support individuals experiencing mental health crises.
• Calm and non-judgemental demeanor is essential.
• Valid driver's license and access to a vehicle.

Responsibilities

• Provide support and advice to clients with mental health issues.
• Monitor client safety and wellbeing regularly.
• Raise awareness of complex needs in local service providers.

Skills

Communication

Empathy

Crisis management

Person-centred approach

Job description

Community Outreach Worker (Paradigm Housing)

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we would love to hear from you.

Reference: 317

Salary: £26,000 – £27,000 per annum, pro rata.

Hours: Part-time, 30 hours per week

Contract: Fixed term until 6th May 2027

Reports to: Community Support Service Team Leader

Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

About the Service

Community Outreach Workers support people with complex needs who have mental health as a primary need, including those who may have drug and alcohol difficulties. They often come into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services across Hertfordshire county, also including Amersham and Chesham. Referrals come from Paradigm Housing Association for tenants experiencing mental health difficulties.

Responsibilities

• Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health presenting to Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services across the county.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Remain a source of independent support for all clients.
• Embed a person-centred and solution-focused approach in all aspects of the role.
• Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers, supporting them to gain confidence in working positively and consistently with people who have multiple needs.
• Complete reporting requirements.

We Offer

• Annual leave entitlement of 25 days per year pro rata, rising to a maximum of 29 days after 5 years employment (plus 8 days Bank Holidays).
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 26th December.

Interviews will be on a rolling basis at the Watford Wellbeing Centre.

Please quote reference number 317 when completing your application for this role.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have lived experience of mental ill health, recognising the unique skills, knowledge and perspectives that lived experience brings to our team.

No agencies please.