Community Manager for AI Video Learning

Voice AI Space; City of London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading AI video communications company in London is looking for a Community Manager to build and manage its customer community. The role requires skills in community management, content creation, and data analysis. Candidates should have 3-5 years of relevant experience, with the ability to produce video content and drive engagement. This position offers a hybrid working environment and competitive benefits including stock options and extensive leave policies.

Benefits

Competitive salary and stock options

Paid parental leave

25 days annual leave plus public holidays

Cycle to work scheme

Private Medical Insurance

Opportunities for career growth

Qualifications

• 3-5 years in community or customer education in B2B SaaS/tech.
• Ability to script and produce short video explainers.
• Experience with onboarding flows and KPI definition.

Responsibilities

• Operate the community OS and facilitate member engagement.
• Build a Champion program to activate power users.
• Create learning content aligned with user goals and releases.

Skills

Community management

Customer education

Content production

Data analysis

Facilitation

Tools

Synthesia

Circle.so

Slack

Salesforce

Hubspot

Job description

A leading AI video communications company in London is looking for a Community Manager to build and manage its customer community. The role requires skills in community management, content creation, and data analysis. Candidates should have 3-5 years of relevant experience, with the ability to produce video content and drive engagement. This position offers a hybrid working environment and competitive benefits including stock options and extensive leave policies.