Community Healthcare Assistant

NHS; United Kingdom; On-site; GBP 20,000 - 24,000; Full time

Job summary

A community health provider in the United Kingdom is seeking a motivated Community Healthcare Assistant to deliver high-quality care in patients' homes. This role involves engaging with patients to promote independence while working closely with a multi-disciplinary team. Applicants should have excellent communication skills, a Level 3 qualification in Care, and relevant experience with older adults. We offer flexible working options and a comprehensive benefit package to support staff well-being.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Qualifications

• Experience of working with older adults in a health/social care setting.
• Community experience of older adults with physical and/or mental health problems.
• Experience of working in a rehabilitation or general medical setting.

Responsibilities

• Provide outcome-oriented care and support for patients.
• Maintain a patient's dignity and respect individuality.
• Monitor and report the patient's level of functioning.

Skills

Communication skills

Ability to work with older adults

Team collaboration

Flexibility

Education

Level 3 qualification in Care or equivalent

Job description

Community Healthcare Assistant

The closing date is 28 December 2025.

We are looking to recruit a band 3 Healthcare Assistant to work 37.5 hours per week, within our busy Neighbourhood Team.

You need to be a motivated, flexible and resourceful. You will be supported by a highly skilled multi-disciplinary team in order to deliver high quality care, whilst supporting the patients with a variety of conditions and needs, in their own homes.

You need to have excellent communication skills as you will work closely with other professionals and outside agencies and family.

The post holder is required to hold a full driving licence and have use of a vehicle to work in a variety of settings.

If you would like to discuss this opportunity further or would like to express your interest in working in our team, please contact Debbie Abbots, Operational Lead, Malvern Neighbourhood Team on 07753209501.

Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet Home Office salary threshold you must have the significant experience to be offered top of the pay band AND work a minimum of 35.5 hours per week.

Main duties of the job

Under the direction of qualified staff, engage with individual patients to build a rapport and enable them to achieve maximum independence with activities of daily living, which may include:

• Washing and dressing, grooming, meal preparation, eating and drinking and functional transfers i.e. on/off toilet, bed, chair.
• Carrying out remedial activities to develop physical, perceptual emotional and cognitive function.

Following appropriate training and competency assessment, carry out specific tasks delegated by the qualified nurse or therapist, such as wound care/dressings/insulin administration and medication administration in line with the Trust policy.

Fit and demonstrate the safe use of equipment, as directed by the qualified clinician.

Work with other professionals within the team.

Liaise with external parties, such as social workers and GPs.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job responsibilities

Provide a high standard of outcome orientated care and support, following a care / rehabilitation / recovery plan, under the supervision and direction of qualified clinical staff for patients in their own homes.

Work in such a way to maintain a patient's dignity at all times while respecting their individuality.

Maintain accurate and contemporaneous records.

Where applicable, monitor and report the patient's level of functioning within therapeutic programme offered and report back progress.

Be actively involved in own appraisal / personal development programme.

Participate in clinical audit as appropriate.

Maintain equipment and report any faults or defects.

Meet the travel requirements of the post.

For full detail of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria

• Able to meet the travel requirements of the role.
• You understand that we will not routinely provide sponsorship to work for this role.

Experience

• Experience of working with older adults in a health/social care setting
• Community experience of older adults with physical and/or mental health problems
• Experience of working in a rehabilitation or general medical setting
• Experience of working and liaising with staff from different disciplines
• Experience of medication administration

Qualifications

• Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent
• Qualification or experience or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
• Intermediate Skills Programme

Knowledge

• Basic knowledge of physical/mental health conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust