Community Healthcare Assistant

NHS; Pershore; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider in the UK seeks a Community Healthcare Assistant to provide high-quality care and support to patients within their own homes. The role requires strong communication skills, flexibility, and a Level 3 qualification in Care. Candidates should have experience in health or social care settings, particularly with older adults. The position is part-time, working 30 hours per week, and involves a variety of responsibilities including maintaining patient dignity and documentation. The Trust offers generous leave, a pension, and supportive networks.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Qualifications

• Experience of working with older adults in a health/social care setting.
• Experience of medication administration.
• Community experience of older adults with physical and/or mental health problems.

Responsibilities

• Provide a high standard of outcome-oriented care and support.
• Work to maintain a patient's dignity at all times.
• Maintain accurate and contemporaneous records.

Skills

Excellent communication skills

Ability to meet travel requirements

Education

Level 3 qualification in Care or equivalent

Level 2 qualification in Care

Job description

Community Healthcare Assistant

The closing date is 21 December 2025

An opportunity has arisen for a Band3 Healthcare Assistant to join our busy neighbourhood team. You need to be a motivated, flexible, resourceful, caring and compassionate individual. You will be supported by a highly skilled multi-disciplinary team to deliver high quality care whilst supporting patients with a variety of conditions and needs within their own homes.

We are looking for a candidate with excellent communication skills as you will work closely with other professionals, outside agencies and patient families. It is essential that you can meet the travel requirements of the role.

Contact: Justine Knebel, Operational Lead, Malvern Neighbourhood Team, 07786545136. For further discussion or to express interest in working in our team, please contact her.

This is a part time post working 30 hours per week. Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meeting Home Office salary threshold you must have significant experience to be offered top of the pay band and work a minimum of 35.5 hours per week.

Main duties of the job

• Engage with individual patients to build rapport and enable them to achieve maximum independence with activities of daily living, e.g. washing, dressing, grooming, meal preparation, eating and drinking, and functional transfers (toilet, bed, chair).
• Carry out remedial activities to develop physical, perceptual, emotional and cognitive function.
• Follow appropriate training and competency assessment, and carry out specific tasks delegated by a qualified nurse or therapist such as wound care, dressings, insulin administration and medication administration in line with Trust policy.
• Fit and demonstrate the safe use of equipment as directed by the qualified clinician.
• Work with other professionals within the multi-disciplinary team.
• Liaise with external parties such as social workers and GPs.

About us

Herefordshire and Worcestershire Health and Care NHS Trust works together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (over 4,500) provide services for people of all ages, experiencing physical and/or mental health conditions from over 100 sites.

We support you to thrive; offering flexible working options for a great work-life balance, supporting your ambitions, and empowering you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

Benefits

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

For more information, visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust's understanding of where you gained interest in working for the Trust.

Job responsibilities

Provide a high standard of outcome-oriented care and support, following a care / rehabilitation / recovery plan, under the supervision and direction of qualified clinical staff for patients in their own homes.

Work to maintain a patient's dignity at all times while respecting their individuality.

Maintain accurate and contemporaneous records.

Where applicable, monitor and report the patient's level of functioning within the therapeutic programme offered and report back progress.

Be actively involved in own appraisal / personal development programme.

Participate in clinical audit as appropriate.

Maintain equipment and report any faults or defects.

Meet the travel requirements of the post.

For full detail of the duties and criteria for the role please refer to the attached job description and person specification.

Person Specification

Knowledge

• Basic knowledge of physical/mental health conditions

Additional Criteria

• Able to meet the travel requirements of the role.
• Understand that the Trust will not routinely provide sponsorship to work for this role.

Qualifications

• Level 3 qualification in Care or equivalent, or Level 2 qualification in Care and expected to undertake the relevant Level 3 qualification on appointment.
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust.
• Submit original certificates to verify qualifications at the point of offer.
• Intermediate Skills Programme.

Experience

• Experience of working with older adults in a health/social care setting.
• Community experience of older adults with physical and/or mental health problems.
• Experience of working in a rehabilitation or general medical setting.
• Experience of working and liaising with staff from different disciplines.
• Experience of medication administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) is required to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust