Commercial Operations Assistant — Matchdays & Membership

Cricexec; Canterbury; On-site; GBP 24,000; Full time

Job summary

A local sports organization seeks a Commercial Assistant to support customer service and sales operations at their Canterbury venue. The role involves handling ticket sales, managing customer inquiries, and providing administrative support across commercial functions. Ideal candidates will possess A-Level education, strong interpersonal skills, and a commitment to delivering high-quality service. This full-time position offers a salary of £24,000, with varied working hours that may include evenings and weekends.

Qualifications

• Educated to A-Level or equivalent level.
• Clear communication skills and a strong command of English.
• Administrative and customer service experience preferred.

Responsibilities

• Provide excellent customer service to supporters.
• Handle advance ticket and membership sales inquiries.
• Support retail manager with fulfilling orders and managing processes.

Skills

Excellent interpersonal skills

Attention to detail

Multitasking skills

Clear communication skills

Strong command of English

Education

A-Level or equivalent

Tools

CRM software

Online ticketing software

Job description

A local sports organization seeks a Commercial Assistant to support customer service and sales operations at their Canterbury venue. The role involves handling ticket sales, managing customer inquiries, and providing administrative support across commercial functions. Ideal candidates will possess A-Level education, strong interpersonal skills, and a commitment to delivering high-quality service. This full-time position offers a salary of £24,000, with varied working hours that may include evenings and weekends.