Commercial Manager

Moco Museum; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A modern art museum in London seeks a Commercial Manager to drive B2B sales and increase ticket sales through strategic partnerships. The ideal candidate has 5-10 years of experience in a marketing or sales leadership role and is passionate about arts and culture. You will support trade partnerships, create compelling sales proposals, and represent the museum at industry events, all while working in a dynamic team environment. Competitive salary and a vibrant workplace culture offered.

Benefits

Competitive salary

High-energy work environment

Fun social calendar of events

Exclusive merchandise discounts

Opportunities for personal development

Social team-building activities

Qualifications

• 5-10 years of experience in a similar role within a Museum or tourist attraction.
• Strong understanding of managing budgets and driving revenue growth.
• Excellent communication and leadership skills.
• Ability to work under pressure and meet deadlines.
• Passion for arts and public engagement.

Responsibilities

• Develop and nurture partnerships with industry stakeholders.
• Create presentations highlighting Moco's unique offerings.
• Support trade partnerships to increase ticket sales.
• Represent Moco at events to promote tourism.
• Collaborate with marketing and operations teams.

Skills

Commercial acumen

Leadership skills

Communication skills

Organisational skills

Results-oriented

Education

Experience in Marketing, Sales or Commercial leadership

Tools

CRM tools

Excel

Google Sheets

Job description

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In Art We Trust

Moco isn’t like any other museum. We started in Amsterdam, expanded to Barcelona, and after receiving +5 million visitors are now shaking things up in London. Our goal? To make art fun, bold, and for everyone. At Moco, we showcase work by icons like Basquiat, Warhol, Kusama and street legends like Banksy, whose art challenges power and speaks to the people. We celebrate the voices that are not always found in traditional museums, from the streets to the digital world and beyond. Our spaces are filled with immersive art, powerful messages and a playful spirit. We believe in breaking the rules, thinking differently, and making art that connects with real life. Our team is made up of curious, passionate people who love creativity, community, and doing things with heart. You don’t need to be an art expert, just open-minded, energetic, and ready to be part of something exciting.

This Is You

We’re looking for a Commercial Manager to accelerate our B2B sales growth. The ideal candidate is an experienced relationship-builder who knows how to drive ticket sales through tour operators, attractions, DMCs, group travel companies, and OTAs, and who understands what makes the tourism and experiences industry tick.

You’ll be responsible for supporting trade partnerships, increasing ticket sales through group and wholesale channels, and making Moco a must-visit destination in the London tourism market.

Key Responsibilities

• Drive Trade & Group Sales: Support the execution of our trade sales strategy focused on inbound tourism, group tours, and partner networks.
• Build Industry Relationships: Develop and nurture partnerships with tour operators, DMCs, wholesalers, OTAs, concierge services, travel agents, and other relevant industry partners.
• Sales Support & Outreach: Research, prospect, and engage with potential partners via email, phone, and in-person meetings to grow our trade network.
• Deliver Proposals: Create compelling presentations and commercial offers that highlight Moco's unique experiences and group packages.
• Attend Industry Events: Represent Moco at trade shows, networking events, and fam trips to promote the museum to key tourism stakeholders.
• Work Cross-Functionally: Collaborate closely with Marketing, Events, and Operations to align sales activity with upcoming exhibitions, promotions, and events.
• Track & Report: Help track KPIs, report on partner feedback, and monitor sales performance using CRM tools and Excel/Google Sheets.

Requirements

• Min 5-10 years of experience in a similar Marketing, Sales or Commercial leadership role, ideally within a Museum, tourist attraction or hospitality venue.
• Strong commercial acumen with proven success in managing budgets and driving revenue growth.
• Eligible to work in the United Kingdom and ideally based in London, as on-site presence is required.
• Excellent communication and leadership skills with a hands‑on, proactive approach.
• Organised, results‑oriented, and comfortable working under pressure and to deadlines.
• Passion for arts, culture, and public engagement.

What Moco Offers

Beneath our brand’s surface, at Moco Museum we are a team that thrives on creativity, inclusivity and collaboration. Each of us brings unique ideas, experiences and perspectives that shape the way we work, adapt and grow.

Always building something new and forward‑looking, giving you the chance to develop your career while being part of a company that embraces change and celebrates fresh ideas. We approach challenges and successes together, with a mindset of continuous learning and innovation.

Beyond the work itself, we create space to connect and enjoy our time as colleagues, from Friday drinks to team‑building activities, making Moco a workplace where our people feel involved and motivated. Here you will find more than just a job, you will find a place to belong.

In addition, we provide the following benefits:

• Competitive salary.
• A high‑energy work environment that will keep you on your toes and inspire you to think outside the box.
• A fun social calendar of internal team events.
• Exclusive discount on merchandise and admission to enjoy our art with your loved ones.
• Opportunity to develop yourself and to execute your ideas.
• Lots of fun parties!

In You We Trust

Are you looking for a career that is challenging, but more importantly, rewarding? Do you think you have the Moco DNA? Did the job description speak to you? If you are nodding yes, then Moco Museum might just be the place for you. Please apply with your CV and/or a cover letter showing us why you would be a great fit for this role. Your place at Moco is waiting for you.

About Us

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona, and now, steps away from Marble Arch in the heart of London - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean‑Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars.

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.