Commercial Lines Insurance Specialist

London Drugs Limited; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail chain in London is seeking a Commercial Lines Insurance Specialist to evaluate, recommend, and sell insurance plans to customers. The ideal candidate will possess a Level II insurance license and experience in commercial insurance sales. Responsibilities include servicing ongoing client needs and maintaining accurate records. This role offers opportunities for advancement and a comprehensive benefits program.

Benefits

Employee Discount Program

In-House Training & Education Courses

Employee Family Assistance Program

Employee Recognition Program

Qualifications

• Demonstrable interpersonal skills when dealing with clients and staff.
• Strong technical knowledge in commercial insurance.
• Ability to multitask effectively under changing priorities.

Responsibilities

• Evaluate, recommend, and sell insurance plans to customers.
• Service ongoing client needs and conduct care calls.
• Sell new policies and manage existing accounts.

Skills

Interpersonal skills

Strong selling skills

Technical knowledge

Communication skills

Analytical thinking

Problem-solving skills

Organizational skills

Education

Level II insurance license or Level I license + CAIB II or CAIB III

Knowledge of desktop PCs and Windows-based operating systems

Proficient with Word and Excel

Experience in commercial insurance sales and brokerage

Job description

Not just a job… a community a partnership a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our Insurance Preferred Service Centre located at Lougheed Mall in Burnaby is currently hiring for:

Commercial Lines Insurance Specialist

This position will require the insurance specialists to utilize their knowledge of insurance policies and markets to evaluate, recommend and sell plans to customers based on their needs. It will involve communicating with customers to match the customer’s needs, processing paperwork, and ensuring existing customer information is up to date.

Additional Responsibilities include:

• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and including but not limited to process renewals, endorsements, cancellations, certificates, binders etc.
• Sell new policies/write new business to existing or new clients, retain existing book of business.
• Ensure that all new business quotes/policies are accurately recorded on the most current new business report, including lead information.
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals.
• Keep current on underwriting rules and workflow processes.
• Manage accounts receivables and financed premium flows.
• Ensure all transactions are recorded and that all payments are properly applied.
• Provide and maintain all records and/or reports required.
• Provide assistance to management on special projects or any other tasks as assigned.
• Attend product knowledge seminars as directed by the Commercial Lines Manager and Business Unit.
• Ensure license is maintained in good standing and all necessary continuing education credits are obtained.

The successful candidate will have the following:

• Demonstrate good interpersonal skills when dealing with customers, vendors, staff and management.
• Strong selling skills.
• Strong technical knowledge.
• Professional image, reflecting positively on the company.
• Highly organized and able to multitask effectively and work under changing priorities.
• Good communication skills, both written and verbal, both in person and on the telephone.
• Isolate and solve problems.
• Strong analytical and strategic thinking skills.
• Sound judgment when dealing with customers, confidential information and sensitive situations.

EDUCATION & KNOWLEDGE:

• Hold a Level II insurance license or hold a Level I insurance license, have passed either CAIB II or CAIB III, and is working towards their Level II license.
• Knowledge of desktop PCs and Windows-based operating systems.
• Proficient with Word and Excel.
• Ability to use all relevant software related to the Insurance Call Centre.
• Past experience in commercial insurance sales and brokerage operations.
• In-depth knowledge of insurance products, however focusing on Commercial Lines and related product offering, services and regulations.

Employees must be available to work a flexible schedule, Monday through Sunday, day and evening shifts.

We offer advancement opportunities through our promote-from-within policies, and salaries commensurate with experience. We offer a comprehensive benefits program including:

• Employee Discount Program
• Ongoing In-House Training & Education Courses
• Employee Family Assistance Program
• Employee Recognition Program

Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request.