Commercial Co-ordinator

Commission for Railway Regulation; Craigavon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics organization in Northern Ireland is seeking a Commercial Coordinator on a temporary basis for a role involving order management, invoice processing, and customer service. The successful candidate will work 37.5 hours per week, with duties ranging from managing orders to ensuring accurate invoicing and maintaining customer accounts. Essential qualifications include experience in accounts receivable and GCSE qualifications in Mathematics and English.

Benefits

34 days holiday per annum (pro rata)

Responsibilities

• Manage receipt of orders via various channels.
• Ensure all prices and discounts adhere to price lists.
• Liaise regarding availability dates for backorders.
• Process sales reports and maintain customer account details.

Skills

Accounts Receivable

Invoicing

Order processing

Customer services

Education

GCSE Mathematics & English (A-C)

Job description

DETAILED INFORMATION

• Pay Rate - £13.81 p/h
• Location – ALMAC Global Headquarters, Craigavon
• Benefits – 34 days holiday per annum (pro rata)
• Hours – 37.5 hours per week working Monday to Friday either 8am-4pm or 9am-5pm
• Contract – temporary, 6-12 week contract

OVERALL ROLE OBJECTIVE

CPL have partnered with ALMAC Group to recruit for a Commercial Coordinator to join their team on a temporary, 6-12 week contract. The post holder is responsible for carrying out all duties relating to commercial operations tasks.

JOB SPECIFIC RESPONSIBILITIES

1. Receipt of orders via post, fax, phone, EDI and email. Check customer accounts where necessary. Process all orders through the Tropos system ensuring all prices, discounts and quantities adhere to relevant price lists/customer terms.
2. Send customer overdue letters and statements when necessary.
3. Apply to external companies for credit references for new customers. Set up new customer accounts on Tropos system and process relevant paperwork.
4. For new and current accounts ensure all Schedule 5, GDP and WDA licences are available and checked in the Eudra/MHRA website for legitimacy. Annual GDP reviews will be collated, keeping the licensing file updated in preparation for any audits.
5. Liaise with Commercial Support Manager regarding availability dates for backorders. Regularly check stock status for product availability, expiry dates, etc. Prompt invoicing of backorders when products become available.
6. Carry out end‑of‑day sales routine, which involves invoicing, processing daily sales reports, backorders report, despatch notes report and distribution of these to relevant personnel.
7. Collate cash receipts from the bank and into cash books, ensuring each payment is recorded correctly. Create the weekly cashflow.
8. Manage debtor’s collection for all outstanding invoices, ensuring accounts are kept up to date.
9. Process monthly sales reports by customer, by product and by country and by commercial generic targets. Review the sales information and discuss any issues with sales with the Head of Commercial Operations and formulate a strategy to respond to customer needs.
10. Process Iqvia monthly reports for all direct pharmacy sales by product and list prices in the correct format. Ensure these are available in time for submission to IMS.
11. Report monthly rebates in the appropriate spreadsheets to ensure the information is available for the monthly financial accounts.
12. Keep monthly sales report by product and average selling price up to date on a monthly basis. Ensure accurate calculations of rebates. Review average selling prices are in line with budget.
13. Ensure customer invoices are sorted and posted on time.
14. Maintain price list files on Tropos to ensure prices are updated on time and accurately, ensuring invoicing for all products is correct.
15. Maintain EDI customer system, listing the pricing and EAN codes, where necessary for changes in product details and adding new products.
16. Deal with customer service queries regarding deliveries, damages, shortages, price queries, account queries, short‑dated stock/returns. Submit credit claims to distribution companies when necessary. Review the customer’s queries and report any reoccurring queries to try to improve customer service levels.
17. Deal with transport companies, ensuring all orders are delivered on time and ensuring wholesalers have enough stock for demand.
18. Create ad‑hoc sales reports for the marketing and sales teams.
19. Arrange samples for the Metabolics products to be despatched and delivered to customers, keeping traceability of the stock.
20. Complete the goods‑in book for all stock delivered every month.
21. Complete the month‑end process for the stock valuation.
22. Assist with new commercial projects on an ongoing basis.

ESSENTIAL REQUIREMENTS

• Experience in: Accounts Receivable, Invoicing, Order processingand Customer services.
• GCSE Mathematics & English (A‑C)

CONTACT

For further details please apply directly below or contact Rio Fitzgerald directly on 028 9072 5677.

EEO STATEMENT

Cpl is an equal opportunities employer and welcomes applicants from all backgrounds. We recognise that a diverse and inclusive workplace will better our relationships and services with our clients, our candidates, our communities, and one another. Be You, Be Kind, Be Proud.