Cluster Coordinator - Conwy East

Transformationunitgm; Llanrhos; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a motivated individual to join the Central Primary Care team. This role involves developing and implementing plans for Primary and Community services, ensuring effective service delivery. Candidates should have experience in NHS organizations, strong communication skills, and preferably the ability to speak Welsh. The position offers a supportive environment aimed at improving health services across Conwy and Denbighshire while promoting equality and diversity.

Benefits

Family-friendly benefits

Work-life balance policies

Qualifications

• Experience of working in an NHS organization.
• Experience of analyzing health-related data from multiple systems.
• Experience of managing stakeholders with negotiation skills.

Responsibilities

• Support the development of Primary Care and Community services.
• Lead the implementation of specific projects.
• Communicate effectively with Collaborative and Cluster members.

Skills

Communication skills

Facilitation skills

Analytical skills

IT knowledge

Ability to speak Welsh

Education

Degree level education or equivalent experience

Tools

Microsoft Products

Job description

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family‑friendly benefits, including work‑life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

An exciting opportunity has arisen for enthusiastic, ambitious and forward‑thinking individuals to join the Central Primary Care team supporting clusters across Conwy and Denbighshire. The position holder will have a particular focus on Conwy East. Primary and Community Care is an exciting place to work right now. Welsh Government are investing in clusters and localities across Wales to serve the local population in a whole system approach.

The successful candidates will work alongside cluster leads and locality members to develop the roles and functions of localities in line with Welsh Government and Health Boards locality developments. The co‑ordinator role will be responsible for providing support and facilitation to clusters and localities, supporting the population needs through effective and robust planning and service delivery, whilst leading development at pace.

Post holders will also ensure primary care and wider locality services are developed and deployed effectively as a critical part of a strong primary and community model of service delivery. If you think you have the skills and ability to take the localities to the next level of health and social care and ambition to shape the face of the whole health economy across Conwy and the ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Supporting the development of Primary Care and Community services through facilitating the development, documentation and implementation of Cluster plans.
• Leading on the implementation of specific projects and areas of work.
• Support Collaborative and Cluster meetings as required with logistics and governance.
• Support the development of strong working relationships within the cluster network.
• Collate and analyse the data required to make planning decisions and to monitor actions.
• Developing and preparing written reports in a timely manner for Cluster meetings, Pan Cluster meetings and Area Team.
• Communicate directly with Collaborative and Cluster members on phone, email, in person and presentations to small groups.

Person specification

Experience

• Experience of working in an NHS organisation
• Experience of analysing health related data from multiple systems
• Experience of managing stakeholders through use of influencing, negotiation and facilitation skills
• Experience of working across primary & secondary care

Qualifications

• Education to degree level or equivalent relevant experience.
• Evidence of continued professional development

Skills

• Ability to prioritise work, identify barriers and suggest ways to overcome them
• Ability to communicate effectively to groups of people at different levels within organisations
• Well developed written, presentation and communication skills
• Ability to facilitate meetings of up to 10 people from different disciplines
• Ability to speak Welsh

Knowledge

• Excellent knowledge of IT and information management systems including Microsoft Products
• Knowledge of primary and community health care services
• Knowledge of performance management

Personal Qualities

• Willing and able to adapt to highly changeable working environment.
• Ability to work alone as well as in a team

Other Relevant Requirements

• Ability to travel between sites in a timely manner

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.