Cloud Infrastructure Support Analyst

Cadent Gas Ltd; Coventry; Hybrid; GBP 48,000 - 55,000; Full time

Job summary

A leading energy provider is looking for a Cloud Infrastructure Support Analyst to manage and ensure the strength of cloud services. This role involves working with AWS, Azure, and Google Cloud, resolving incidents, and contributing to innovation in energy delivery. Ideal candidates possess deep technical cloud knowledge and experience in support roles. The position offers a hybrid work model and various benefits including a salary range of £48,747 - £54,480, annual bonuses, and opportunities for career development.

Benefits

Annual bonus

Pension Scheme double matched up to 18%

25 days holiday plus statutory days

Extra day off for special moments

Funded career development options

Flexible working arrangements

Retail discounts and gym access

Qualifications

• Deep technical knowledge of AWS and Azure.
• Strong background in second/third-line support and cloud infrastructure management.
• Familiarity with CI/CD pipelines, automation tools, and scripting.

Responsibilities

• Ensure the health and reliability of cloud services.
• Provide technical assurance and resolve complex incidents.
• Collaborate with teams to maintain service availability and compliance.

Skills

Cloud Expertise

Hands-on Experience

DevOps Skills

Problem-Solving Ability

Stakeholder Confidence

Education

AWS Associate certification

Azure Administrator certification

Tools

PowerShell

Job description

Location:

Advertised Salary: £48,747 - £54,480

Job Function: Information Technology

Working Hours: 37

Location Type: Hybrid

Contract Type: Permanent

Posting End Date: 31/12/2025

Keep the nation connected through cutting-edge cloud technology

As our Cloud Infrastructure Support Analyst, you’ll play a vital role in ensuring the reliability and performance of the cloud services that underpin Cadent’s operations. You will safeguarding critical infrastructure, drive innovation, and enable the future of energy delivery. Working across AWS, Azure, and Google Cloud environments, you’ll provide technical assurance, resolve complex incidents, and contribute to strategic decisions that shape our technology roadmap. You’ll collaborate with internal teams and external partners to maintain service availability, security, and compliance, while supporting projects that introduce new capabilities. It’s a fantastic opportunity to join a high-performing team, where your expertise will directly impact the resilience and scalability of our cloud platforms.

Why you'll this role:

• Critical Impact – Ensure the health and reliability of cloud services that keep Cadent running.
• Technical Variety – Work across AWS, Azure, DevOps, and emerging technologies.
• Continuous Learning – Stay ahead of industry trends and apply best practices.
• Collaboration – Partner with technical specialists, vendors, and business stakeholders.
• Innovation – Influence cloud strategy and contribute to Gen AI service delivery.

What you’ll bring:

• Cloud Expertise – Deep technical knowledge of AWS and Azure, with certifications (AWS Associate minimum, Azure Administrator).
• Hands-on Experience – Strong background in second/third-line support and cloud infrastructure management.
• DevOps Skills – Familiarity with CI/CD pipelines, automation tools, and scripting (PowerShell).
• Problem-Solving Ability – Analytical mindset with experience in incident resolution and change management.
• Stakeholder Confidence – Excellent communication and influencing skills across all levels.

Looking to advance your career in cloud technology? Join us as a Cloud Infrastructure Support Analyst and help shape the future of our digital landscape. Apply now to be part of our dynamic team!

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life’s special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.

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