Clinical Healthcare Support Worker, Band 3

NHS; Cheltenham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in Cheltenham is looking for a Clinical Healthcare Support Worker (Band 3) to provide compassionate care to elderly patients. Successful candidates will have extensive healthcare experience and work alongside registered nurses to deliver high-quality care. Full-time or part-time contracts are available. The role offers a supportive environment with learning opportunities, a generous leave allowance, and access to the NHS Pension Scheme. Experience in dementia care is beneficial.

Benefits

Generous annual leave allowance

Access to NHS Pension Scheme

Discounts for local shops and services

Flexible working options

Access to on-site nurseries

Qualifications

• Extensive healthcare experience, preferably with elderly patients.
• Completion of the Care Certificate is desired.
• Experience in working with dementia and patients with challenging behavior.

Responsibilities

• Support the delivery of evidence-based healthcare.
• Perform clinical observations, including blood pressure and temperature.
• Maintain patient confidentiality and data protection.

Skills

Excellent communication skills

Basic IT skills (Word, email)

Knowledge in care of the elderly

Time management

Education

Level 2 qualification in Health and Social Care

Certificate in Adult literacy and Numeracy

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Clinical Healthcare Support Worker, Band 3

The closing date is 28 December 2025

Would you like to work with a caring and compassionate team that truly values their staff?

We are looking for individuals who are resilient, motivated with their development, enthusiastic and flexible in their approach to work and are committed to working full time or part time on a substantive contract.

The ability to work well with all members of the team is essential. You will need excellent communication skills, be able to work as part of a team and provide excellent compassionate care to our care of the elderly patients at the Cheltenham General Hospital.

Main duties of the job

We desire that candidates have at least extensive care experience preferably working with elderly patients and have completed the Care certificate. Training will be provided for the right candidates.

You will play an essential role in supporting the delivery of the highest standard of quality care to our patients, working alongside registered nurses and other healthcare professionals to deliver high quality, compassionate healthcare to patients in accordance with their assessed needs and care plans.

This is a busy role but also rewarding. Your role will include a wide range of tasks, from providing personal care to undertaking clinical observations.

You will be required to follow rigorous policies such as infection control and manual handling policies. In addition you will be providing emotional and practical support to patient & their families and there will be times when you see distressing situations which includes vulnerable, violent or aggressive patients.

You may also assist patients at their end of life and support grieving relatives.

About us

We foster a culture of learning and development and as such will be provided with to learn and develop in the role.

You will also receive a generous annual leave allowance, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our two on-site nurseries, flexible working options, discounted public transport, social and sports clubs with regular events, and acknowledgement for the work you do as part of our reward and recognition schemes.

Job responsibilities

• Working within the multidisciplinary team supporting the delivery of evidence based care.
• To adhere to all Trust policies and procedures.
• To communicate effectively, especially where patient ability to do so is compromised. On occasions, the job holder may be exposed to distressing or emotional circumstances.
• Maintain discretion and understanding of confidentiality and data protection.
• Support patients with all aspects of care including daily living, providing person-centred care.
• Support patients with movement using safe moving and handling techniques.
• Perform and record clinical observations with competency including blood pressure, temperature, respirations and pulse.
• Accurately record nutritional and fluid intake.(list)

Nardea Mckenzie-Smith (Ward Manager)

0300 422 4466 or 0300 422 3857

Person Specification

Qualifications

• Extensive health care worker experience
• Experience in Care of the Elderly or related
• Experience in working with dementia and patients with challenging behaviour
• Qualification of level 2 for Health and Social Care that is nationally recognised

Knowledge and skills in healthcare

• Certificate in Healthcare
• Knowledge in care of the elderly
• You need a certificate in Adult literacy and Numeracy
• Basic IT skills in Word, email and keyboard skills
• Knowledge and experience in healthcare

Experience

• Experience in healthcare
• Experience in care of the elderly
• Time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,937 to £26,598 a year (pa pro rata if part-time)