Clinic Manager Optical Express

Optical Express Group; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Glasgow is seeking a motivated Clinic Manager for their flagship clinic. The role includes driving team performance, ensuring operational efficiency, and promoting patient care. Ideal candidates will have management experience in an optical setting or high-end retail and possess excellent communication skills. This position offers a competitive salary, performance bonus, and opportunities for professional growth in a supportive and modern work environment.

Benefits

Competitive salary and performance bonus

Free or discounted optical products

Workplace pension

Career and professional development

Qualifications

• Experience managing teams in a retail or optical environment is essential.
• Exceptional communication and presentation abilities.
• Motivated to achieve results and progress within the organization.

Responsibilities

• Drive the clinic's commercial performance and manage day-to-day operations.
• Recruit, induct, coach, and support clinic team members.
• Promote laser eye procedures to patients and manage clinic standards.

Skills

Management experience in optical settings

Strong communication skills

Team development skills

Job description

Title: Clinic Manager

Location: Glasgow City Centre

Hours: 40 hours per week, including Saturdays

Salary: £DoE + bonus & benefits,

For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider.

The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity.

Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

We are seeking an experienced and motivated Clinic Manager for our Flagship Glasgow city centre clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will have responsibility for the commercial and operational performance of the clinic and the team implementing best practice across all activities.

Key Responsibilities

You will be customer facing and you will help drive performance for the clinic. You’ll also be responsible for the daily operational efficiency of the clinic, a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients.

You will have strong management experience within an Optical setting or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.

It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Day to day

• Drive the commercial performance of a high performing team and clinic overall
• Display an exceptional level of professional standards
• Management of clinic diary
• Provide clear and concise communication to team on daily expectations
• Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
• Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
• Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

What’s in it for you?

• Competitive salary and performance bonus
• Free or discounted optical products and procedures
• Discounts on other group companies products and treatments
• Workplace pension
• Career and professional development
• Modern working environment with superb technological support

Please apply now by uploading your CV.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.