Client Services & Certification Coordinator

FoodChain ID Group Inc.; Lichfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global food safety and certification provider is seeking a Client Services Coordinator to manage certification administration and coordinate audits. The successful candidate will provide accurate administrative support, maintain records, and ensure compliance with quality management systems. With a minimum of 2 years of related experience, strong organizational skills, and excellent communication abilities, this role is based in Lichfield with a focus on client services. Join us to contribute to food safety and quality across the supply chain.

Qualifications

• Minimum of 2 years' experience in administrative, client services, or coordination role.
• Strong organisational skills with high attention to detail and accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Provide professional, accurate administrative support to clients and internal stakeholders.
• Coordinate and schedule audits and certification activities.
• Ensure compliance with accreditation and approval body requirements.

Skills

Organisational skills

Written communication

Verbal communication

Customer service

Attention to detail

MS Outlook

MS Word

MS Excel

Education

General level education or equivalent relevant experience

Tools

GCOMS

SharePoint

Job description

A global food safety and certification provider is seeking a Client Services Coordinator to manage certification administration and coordinate audits. The successful candidate will provide accurate administrative support, maintain records, and ensure compliance with quality management systems. With a minimum of 2 years of related experience, strong organizational skills, and excellent communication abilities, this role is based in Lichfield with a focus on client services. Join us to contribute to food safety and quality across the supply chain.