Client Services Associate

HR GO Driving; Eastbourne; On-site; GBP 22,000 - 28,000; Full time

Job summary

HRGO Recruitment is seeking a proactive Client Services Associate to join an online auction team in Eastbourne. The role involves ensuring client satisfaction through excellent service and communication while managing client records and administrative tasks. Candidates should possess strong Microsoft Office skills and prior customer service experience, with opportunities for progression in a supportive office environment.

Benefits

Games room with free snacks and drinks

Competitive salary with progression opportunities

Bright and open working spaces

Qualifications

• Experience in Customer Services is required.
• Ability to communicate effectively and professionally.
• Detail-oriented and capable of multitasking.

Responsibilities

• Respond efficiently to client inquiries via phone, email, and in-person interactions.
• Maintain and update client records using Microsoft Office.
• Provide administrative support to the team.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Tools

Microsoft Office Suite

Job description

• Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
• Work Type: Permanent

HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.

Key Responsibilities:

• Respond efficiently to client inquiries via phone, email, and in-person interactions.
• Maintain and update client records using Microsoft Office and internal databases.
• Provide administrative support to the team, including scheduling, data entry, and reporting.
• Collaborate with other departments to address and resolve client issues promptly and effectively.
• Continuously seek opportunities to enhance the client experience.

Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in an Customer Services is required.
• Ability to communicate effectively and professionally.
• Excellent organisational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Competitive salary with progression opportunities
• Office based in town centre with easy access to train lines
• Games room with free snacks and drinks
• Large friendly team
• Bright and open working spaces

if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.

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