Client Relationship Manager

Aviva plc; City of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in London is looking for an experienced Client Relationship Manager to join their Global Corporate and Specialty team. This role focuses on building strong relationships with clients, delivering tailored insurance solutions, and driving new business opportunities. The ideal candidate will have expertise in corporate General Insurance and strong negotiation skills. This position offers a competitive salary and a hybrid work model.

Benefits

Competitive salary

Bonus opportunity

Generous pension scheme

29 days holiday plus bank holidays

Private Medical Benefit

Up to 40% discount on Aviva products

Free Aviva shares through our Matching Share Plan

Supportive policies including parental leave

Flexible benefits including cycle to work options

Paid volunteering days

Responsibilities

• Manage client and broker relationships, ensuring exceptional service.
• Drive new business opportunities within the Global Corporate and Specialty team.
• Collaborate with underwriting, claims, and risk engineering colleagues.

Skills

Experience in the corporate General Insurance market

Strong relationship management and negotiation skills

Ability to analyze data and present insights clearly

Familiarity with CRM systems and reporting tools

Collaborative mindset and proactive approach

Job description

Client Relationship Manager

Salary: Competitive (depending on skills, experience, and qualifications)

Location: London (hybrid, 50% in office)

Do you love building strong relationships and creating solutions that make a real difference for clients? If so, we’d love to hear from you.

This is a fantastic opportunity for an experienced insurance professional to grow your career and work with some of our largest corporate clients.

A bit about the job

As a Client Relationship Manager, you’ll be at the heart of our Global Corporate and Specialty team, helping deliver tailored insurance solutions for some of our largest clients. You’ll work closely with underwriting, claims, and risk engineering colleagues to design strategies that meet complex needs. Your role will focus on managing client and broker relationships, driving new business opportunities, and ensuring exceptional service from start to finish. You’ll also represent Aviva at key events and contribute to improving our systems and reporting tools. This is your chance to shape solutions that matter and make a real impact.

Skills and experience we’re looking for

• Experience in the corporate General Insurance market.
• Strong relationship management and negotiation skills.
• Ability to analyze data and present insights clearly.
• Familiarity with CRM systems and reporting tools.
• Collaborative mindset and proactive approach.

What you’ll get for this role

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Competitive salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity – Actual amount depends on your performance and Aviva’s.
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva‑funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

About Aviva

Aviva is for everyone:

• We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
• We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here.

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email [e-mail].

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Purchasing

Industries

Insurance