Client-Focused Banking Advisor

Metro Bank Plc; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in Cambridge is looking for a Banking Representative to serve as the face of the bank, providing exceptional service tailored to customer needs. This full-time role involves working closely with customers, understanding their requirements, and keeping up with training to ensure compliance and professionalism. You will receive extensive training and enjoy a competitive salary alongside a comprehensive benefits package, including generous holidays and career advancement opportunities.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Understanding of risks associated with the role and implications.
• Experience in handling customer service queries is essential.

Responsibilities

• Interact with customers, providing exceptional service.
• Work as part of a team to meet store objectives.
• Stay compliant with regulatory training and changes.

Skills

Customer relationship building

Attention to detail

Risk awareness

Proficient in Microsoft Office

Customer service experience

Job description

A leading financial institution in Cambridge is looking for a Banking Representative to serve as the face of the bank, providing exceptional service tailored to customer needs. This full-time role involves working closely with customers, understanding their requirements, and keeping up with training to ensure compliance and professionalism. You will receive extensive training and enjoy a competitive salary alongside a comprehensive benefits package, including generous holidays and career advancement opportunities.