Client Experience & Tech Advocate

Canadian Imperial Bank of Commerce; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in Cambridge is looking for a dedicated individual to engage with clients and help them manage their accounts and banking products. This role emphasizes the importance of meaningful interactions, technology knowledge, and personal growth. Ideal candidates should be motivated, adaptable, and passionate about building relationships. The company offers a competitive salary, benefits program, and opportunities for professional development in an inclusive environment.

Benefits

Competitive salary

Incentive pay

Comprehensive benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Qualifications

• Demonstrated ability to engage and assist clients with banking needs.
• Strong technology skills to use mobile banking applications.
• Exceptional interpersonal skills and a respect for diverse perspectives.

Responsibilities

• Help clients manage their accounts and products effectively.
• Connect clients with the right team members for their needs.
• Engage clients with a focus on genuine, meaningful interactions.

Skills

Client engagement

Technology expertise

Communication

Problem-solving

Adaptability

Job description

A leading financial institution in Cambridge is looking for a dedicated individual to engage with clients and help them manage their accounts and banking products. This role emphasizes the importance of meaningful interactions, technology knowledge, and personal growth. Ideal candidates should be motivated, adaptable, and passionate about building relationships. The company offers a competitive salary, benefits program, and opportunities for professional development in an inclusive environment.