Client Executive

Everywhen; Leeds; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading independent insurance broker in Leeds is seeking an experienced Client Executive to manage a portfolio of clients. This role offers a Monday to Friday schedule, a competitive salary, and a generous bonus structure. The ideal candidate will have experience in the insurance industry, a proactive attitude, and the ability to provide great client service. Benefits include 26 days holiday, career progression, and professional qualifications support.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Professional qualifications support

Pension scheme

24/7 wellbeing support

Paid volunteering day

Spotlight Awards

Qualifications

• Experience in the insurance industry is essential.
• A drive to deliver excellent client experience is crucial.
• Ability to communicate confidently over the phone and face-to-face.

Responsibilities

• Manage a designated portfolio of existing clients.
• Build strong relationships and support clients' insurance needs.
• Deliver excellent customer service and rapport with clients.

Skills

Insurance industry experience

Proactive attitude

Communication skills

Willingness to learn

Collaborative spirit

Job description

Are you experienced in the insurance industry and looking for a new challenge? We’ll give you an exciting opportunity to join the UK’s largest independent insurance broker, based in Leeds, as part of our SME team.

As a Client Executive, you’ll enjoy a Monday to Friday schedule, competitive salary based on your experience, and generous bonus structure, plus flexible and hybrid working options.

Responsibilities

You’ll be the go-to person for a designated portfolio of existing clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor‑made for you.

Qualifications

• Insurance industry experience is a must.
• A positive, proactive attitude and a drive to deliver the best client experience.
• Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face‑to‑face.
• A collaborative spirit and the resilience to adapt in a fast‑paced environment.
• Integrity and honesty—essential in our regulated industry and valued in our culture.

Benefits

• 26 days holiday plus bank holidays
• Career progression opportunities across our group
• Professional qualifications to boost your career
• Pension scheme for your future
• 24/7 wellbeing support
• Paid volunteering day to give back to your community
• Spotlight Awards to celebrate our brightest stars

Next Steps

Ready to take the next step? Apply today and one of our team members will be in touch.

Equal Opportunity

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Recruiters & Agencies

We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.