Client Engagement Lead — AI Legal Platform

Methodfi; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

A leading Legal & Compliance AI company in Greater London is seeking an Engagement Manager to ensure client satisfaction and success. This role involves leading client onboarding processes, maintaining ongoing relationships, and delivering tailored solutions to maximize client value from the company's platform. The ideal candidate will have over 5 years of experience in client success or account management, preferably within legal services or highly regulated industries. The position offers a salary between £75,000 and £110,000, plus equity and comprehensive benefits including medical and dental insurance.

Benefits

Equity options

Comprehensive benefits package

Pension plan with employer contribution

Private office with concierge and food included

Qualifications

• 5+ years of experience in client success or account management roles.
• Experience with legal professionals or in regulated industries.
• Strong ability to manage complex client relationships.

Responsibilities

• Lead client onboarding processes and maintain ongoing relationships.
• Translate complex legal and compliance needs into actionable outcomes.
• Provide proactive support to ensure client satisfaction.

Skills

Client success management

Excellent communication

Project management

Problem-solving

Job description

A leading Legal & Compliance AI company in Greater London is seeking an Engagement Manager to ensure client satisfaction and success. This role involves leading client onboarding processes, maintaining ongoing relationships, and delivering tailored solutions to maximize client value from the company's platform. The ideal candidate will have over 5 years of experience in client success or account management, preferably within legal services or highly regulated industries. The position offers a salary between £75,000 and £110,000, plus equity and comprehensive benefits including medical and dental insurance.