Client Engagement & Delivery Lead - AI

Institute; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global change organization is seeking a Client Engagement and Delivery Lead (AI) in Greater London. This senior role involves driving AI adoption in government initiatives, collaborating closely with various teams, and ensuring actionable insights are transformed into effective delivery plans. Candidates must have over 10 years of experience in digital transformation and public sector delivery, with a strong background in engaging senior government officials. This is an opportunity to make a significant impact in enhancing public outcomes through technology.

Qualifications

• 10+ years of experience in digital transformation, AI policy, or public sector delivery.
• Hands-on government experience at the senior level.
• Proven ability to engage senior government officials.

Responsibilities

• Drive the design and delivery of initiatives for AI adoption.
• Translate global insights into actionable recommendations for policymakers.
• Support the development of AI products addressing government needs.

Skills

Digital transformation

AI policy

Public sector delivery

Government engagement

Project management

Analytical skills

Communication skills

Problem-solving skills

Job description

The Client Engagement and Delivery Lead (AI) will drive the design and delivery of initiatives that help governments adopt and scale AI to improve public outcomes. Reporting to the Senior Director for Client Engagement and Delivery, the role spans strategy and execution. The Lead will work closely with country teams to identify government needs and shape opportunities for engagement, help governments design enabling policies for AI adoption, and strengthen country teams’ delivery capacity.This senior, highly collaborative role suits someone with deep AI expertise, strong policy acumen, and a track record of working in government and engaging with senior officials. The successful candidate will ensure TBI’s AI and digital work moves from ambition to delivery.**Key Responsibilities** Work with internal experts to translate global insights into actionable, context-specific recommendations for policymakers. Work with the AI Innovation Lab in the BU to support the development of AI products to solve governments’ needs. Work with partners to co-design AI products. **Coordination and Knowledge Sharing** **Essential Skills** 10+ years of experience in digital transformation, AI policy, or public sector delivery in government. Must have hands-on government experience as implementers or practitioners (not policy-only backgrounds) at senior level. Proven ability to engage senior government officials and translate strategic objectives into delivery plans.Experience managing complex, multi-stakeholder projects or programmes. Excellent communication, analytical, and problem-solving skills. **Desirable Skills** Familiarity with donor-funded or multi-year implementation programmes. # **We don’t just talk, we do. Lead the change with us.**At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.