Client Account Executive

Legl; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A B2B fintech platform in London is seeking a Customer Account Executive to drive revenue expansion and build strong relationships with existing customers. This role requires proven experience in SaaS sales and a consultative approach to uncover new opportunities. You're offered competitive salary, share options, and a supportive work environment prioritizing diversity and personal development.

Benefits

Competitive salary & share options

£250 annual wellbeing budget

Access to professional therapy sessions

£1,000 annual learning & development budget

Regular team events and parties

Qualifications

• Experience selling into an existing customer base in B2B SaaS
• Track record of growing revenue and NRR within accounts
• Comfortable using structured sales processes

Responsibilities

• Drive revenue expansion across defined customer accounts
• Lead cross-sell and upsell initiatives
• Build relationships with key stakeholders
• Maintain clear account growth and risk plans

Skills

SaaS background

Proven results in cross-sell, upsell or renewals

Familiarity with MEDDIC or similar processes

Strong communication skills

Ability to prioritize accounts and tasks

Team player mentality

Ambition and target motivation

Job description

Description

Legl is a fast-growing, B2B regtech/fintech platform with a mission to bring the legal industry into the 21st century. We’re backed by some of the best venture investors in Europe (Series B) and we are scaling quickly on our next phase of growth.

Our mission is to make legal services work better for law firms and their clients. Since launching just over 4 years ago, we’re proud to partner with over 350 law firms, including 40 of the UK’s top 200, and some of their regulated clients as well.

The Legl team is agile, ambitious, and collaborative. We’re not an environment that suits everyone - we thrive on breaking down problems to their essence, understanding the customer, making decisions quickly, and the mindset that every day matters. For the right individuals, this is an opportunity to thrive, be rewarded, and work on exciting, impactful projects alongside talented, like-minded people, while learning and developing at a fast pace.

The Role

As a Customer Account Executive, you’ll be the engine of our cross-sell strategy within the install base. You’ll deepen relationships with key stakeholders, use a consultative, MEDDIC-led approach to uncover new use cases, and convert existing customers into long-term, high-value growth accounts.

You’ll work multithreaded with Customer Success, Enablement, Product and Marketing, aligning on account plans and campaigns to consistently drive expansion.

You will be responsible for:

• Expansion ownership: Grow revenue and NRR across a defined book of customers.
• Cross-sell & upsell: Drive adoption of new products, modules and use cases.
• MEDDIC discipline: Run a tight, structured sales process on every opportunity.
• Multi-threading: Build relationships with users, champions and economic buyers.
• Account planning: Maintain clear, simple growth and risk plans for each account.
• Customer meetings: Lead focused discovery, QBRs and commercial conversations.
• GTM collaboration: Work with Customer Success, Product and Marketing on plays.
• Pipeline & forecast: Keep CRM clean and your forecast accurate.s, QBRs/EBRs and commercial reviews

About You:

• SaaS background: Experience selling into an existing customer base in B2B SaaS.
• Expansion track record: Proven results in cross-sell, upsell or renewals.
• Process-driven: Comfortable using MEDDIC (or similar) in your day-to-day.
• Commercially sharp: Quickly link product capability to customer outcomes.
• Strong communicator: Clear, confident with senior and non-technical stakeholders.
• Organised operator: Good at prioritising accounts, tasks and follow-ups.
• Team player: Enjoys working closely with Customer Success and other GTM teams.
• Ambitious: Motivated by targets, growth and operating as a top performer.

What’s in it for you:

• We all share in Legl’s success. Everyone at Legl receives a competitive salary & share options.
• £250 per year wellbeing budget to spend on anything which contributes to you being your best self
• Access to support sessions with a professional therapist
• £1,000 per year L&D budget to prioritise your continued development.
• We love to get together regularly: from Hackathons to Summer & Winter Parties
• An opportunity to join a well-funded, highly ambitious post-Series B startup

Diversity

At Legl, we believe that diversity drives innovation and success. We are committed to fostering an inclusive environment where everyone feels empowered to bring their authentic selves to work. By embracing diverse perspectives, backgrounds, and experiences, we strengthen our ability to deliver meaningful solutions. We actively encourage applications from individuals of underrepresented communities and are dedicated to creating a workplace where all voices are heard, valued, and respected.