Christmas Temporary Sales Advisor

Fenwick; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier retail destination in Kingston upon Thames is seeking Sales Advisors for the festive season. If you are dynamic and passionate about customer service, this role is perfect for you! You'll provide exceptional hospitality, assist customers in-store, and maintain high standards throughout the busy holiday period. Flexibility is essential, with full-time and part-time roles available. Join us to make this Christmas magical!

Benefits

25% Colleague Discount

28 days annual leave

24/7 online GP and mental health support

Qualifications

• Strong desire to deliver enhancing customer service.
• Excellent communication and strong interpersonal skills.
• Previous experience or passion for retail is desirable.

Responsibilities

• Ensure customers have a great in-store experience.
• Build rapport with each customer and represent the brand.
• Maintain high standards and assist customers with purchases.

Job description

Christmas starts with Fenwick. We pride ourselves on being the number one destination for all things festive, and this year promises to be magical once again!

Christmas is our busiest time of the year, so you will need to be fully flexible and available Monday through Sunday. We have full-time and part-time roles available from 10-37.5 hours per week!

About the Opportunity

Do you have what it takes to join our team as Sales Advisor? We are looking for people who are dynamic and who will help ensure our customers experience our famous hospitality when visiting us over the festive period!

Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick. You will build rapport with each customer, ensuring that they have the best in-store experience. You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards and helping our customers make the right purchase.

About the Candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal‑orientated to join us on this journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed.

• A strong desire to deliver enhancing customer service and work in a customer facing role.
• An excellent communicator with strong interpersonal skills.
• Previous experience or a passion for retail is desirable but not essential.

You will be invited to one of our Get to Know Fenwick experience days at a time that suits you to gain a valuable insight into the role and our business. We have start dates ranging from the beginning of September through to October, with most contracts ending late December / early January 2026.

All contracts will require you to be available evenings, weekends and over the festive period including Christmas Eve, Boxing Day, New Year’s Eve & New Year’s Day (depending on your rota).

When you join Fenwick, you’ll receive

• 25% Colleague Discount (across most areas - available after first week of service!)
• 28 days annual leave pro rata to the length of your contract.
• WeCare a 24/7 online GP, mental health support service, get fit programme and more.

About Fenwick

Fenwick is rich with heritage and history and has been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family‑owned group of department stores in the UK. We are on an exciting journey to exceed our customers' expectations, and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!