Chiller Engineer

Cross Rental Ltd.; England; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading rental services company is looking for a Chiller Engineer to join their team in the UK. This field-based role involves installing and servicing chillers, ensuring safety, and enhancing customer satisfaction across Surrey, South London, and Kent. Candidates should possess a strong background in commercial refrigeration and hold an F-Gas qualification. The position offers competitive salary, on-call allowance, professional growth opportunities, and a positive work environment focused on teamwork and work-life balance.

Benefits

25 days annual leave plus bank holidays

Company pension (Employee 5%, Employer 3%)

Discretionary benefits after probation

Opportunities for training and development

Qualifications

• Experience working in the HVAC hire industry is essential.
• Must hold a full UK driving licence for field-based travel.
• Strong administrative skills for accurate record-keeping are necessary.

Responsibilities

• Install chillers according to RAMS.
• Respond promptly to service breakdowns.
• Maintain compliance with health & safety regulations.
• Order stock to minimize downtime.
• Promote a safety culture within the team.

Skills

Commercial refrigeration experience

Strong communication skills

Health and safety knowledge

Teamwork abilities

Organizational skills

Customer satisfaction focus

Problem-solving skills

Education

F-Gas qualification

CSCS Card

Tools

HVAC equipment

Commercial boilers

Job description

Chiller Engineer (Field Based)
Location: Remote, Surrey, South London & Kent
Salary: Competitive (Depending on experience) + On-call allowance & Overtime
Job Type: Full-Time, Permanent

About the Role

We're seeking a dedicated and experienced Chiller Engineer to join our Commercial Customer Services team. This field‑based role covers Surrey, South London & Kent and involves installing, servicing, and maintaining temporary hire equipment across customer sites.

You’ll play a key part in ensuring safe, efficient operations while responding to emergencies and driving customer satisfaction. Reporting to the Southern Customer Services Manager, you’ll work remotely attending customer sites but be based out of the Andover depot.

If you have a strong background in commercial refrigeration, along with F‑Gas qualification, this is an excellent opportunity to advance your career in a supportive environment focused on professional growth and innovation.

About Cross Rental Services

Cross Rental Services is the UK & Ireland’s leading specialist asset rental business, delivering cutting‑edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast‑paced, operationally complex environment.

We are relentlessly focused on our customers and take pride in long‑term partnerships with some of the country’s leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.

Guided by our core values—Respect, Accountability, Teamwork, Commitment, and Integrity—we offer a dynamic workplace where innovation and impact thrive.

Key Responsibilities

• Install chillers in line with Risk Assessment Method Statements (RAMS).
• Repair stock on customer sites and attend service breakdowns promptly.
• Assist in developing associated products to meet customer needs and industry advancements.
• Order stock for stores and vans to minimise downtime and ensure vital parts availability.
• Proactively identify operational improvements to reduce costs and enhance customer satisfaction.
• Ensure full compliance with company systems, procedures, and health & safety regulations.
• Lead by example in promoting a "serious about safety" culture.
• Undertake additional tasks as required to support the team.
• Experience working on commercial boilers.
• Full UK driving licence (essential for field‑based travel).
• Strong communication skills and ability to represent the company professionally.
• Commitment to completing jobs fully, with a tidy work ethic.
• Ability to work under own initiative, well‑organized, and IT literate.
• Up‑to‑date knowledge of health and safety regulations.
• Impeccable administrative skills for accurate record‑keeping.
• CSCS Card.
• Flexible and approachable, with excellent teamworking abilities.
• Previous experience in the HVAC hire industry.
• MOD Clearance and site experience.

What We Offer

• Working hours: 08:00 – 17:00 (Monday to Friday) with 1-hour lunch break.
• 25 days annual leave plus bank holidays.
• Company pension (Employee 5%, Employer 3%).
• Free parking at head office.
• Discretionary benefits after probation, including Group Life Assurance (3x salary) and opt‑in Private Medical Insurance.
• Opportunities for training, development, and career progression.
• A positive, collaborative team environment with a focus on work‑life balance.

Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results!

Remote, on the road from Rochester Depot

Department: Customer Service & Engineering - Engineering