Charity Shop Manager

Herefordshire Wildlife Trust; Hereford; On-site; GBP 25,000; Part time

Job summary

A local charity organization is seeking a Charity Shop Manager to oversee the Hereford shop's daily operations. The successful candidate will maximize income, manage a team of volunteers, and maintain an inviting shopping environment. This part-time role requires excellent customer service skills and a passion for creating a welcoming atmosphere. Salary is £24,954 pro-rata for 21 hours per week, working primarily on Thursday and Saturday.

Qualifications

• Experience in managing a team and optimizing shop income.
• Ability to create an inviting environment for customers and volunteers.
• Strong communication skills.

Responsibilities

• Oversee daily operations of the charity shop.
• Support and manage a team of volunteers.
• Ensure professional merchandising of the shop.
• Promote the Trust's work to the community.

Skills

Customer service

Team management

Merchandising

Job description

Charity Shop Manager

Closing date: Wednesday 21 January 2026 Salary: £24,954 Pro Rata / 21 hours per week £12.96ph Contract type: Permanent / Working hours: Part time Location: Hereford Shop, 36 Church Street, Hereford, Herefordshire, HR1 2LR Click Here to Apply

We are looking for an enthusiastic and motivated Charity Shop Manager to oversee the daily operations of our Hereford shop. This is an exciting opportunity to make a real difference by maximizing income and creating a welcoming environment for customers and volunteers.

Please download, complete and submit the application form and diversity form.

Closing date for applications: January 21st 2026 Interviews will be held: 28th January 2026

Key responsibilities

At Herefordshire Wildlife Trust we are committed to creating an organisation that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature

Key responsibilities:

• Oversee the daily operations of the charity shop, maximizing income over expenditure currently in the region of £10k per annum
• Support and manage a team of volunteers and providing excellent customer service
• Provide professional and attractive stocking and merchandising of the shop
• Promote the work of the Trust to volunteers, donors and customers alike.

Term: 3 days / 21 hours per week; Preference for Thursday & Saturday and flexibility to manage volunteers.

Apply by: Application form

Please download and complete our application form and diversity form. If you need alternative formats please let us know.