Charity Shop Assistant

RSPCA Pension Scheme Limited; City of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local charity shop in Crystal Palace is looking for a Volunteer Charity Shop Assistant to join their friendly team. This role involves assisting customers, accepting donations, and merchandising items for sale. Ideal candidates should be friendly, possess good communication skills, and be flexible. Training will be provided, and the role offers a chance to gain valuable experience while making a difference to animal welfare. Contact Rachel Armstrong or Jacqui Jackson for more details.

Benefits

Travel expense reimbursement

Training and induction programs

Opportunity to meet new people

Qualifications

• Must be aged 16 or over.
• Good communication and numeracy skills are essential.
• Retail experience is ideal but not necessary.

Responsibilities

• Help customers find what they need.
• Accept donations and process sales.
• Sort and prepare donated items for sale.
• Create attractive shop window displays.

Skills

Friendly communication

Customer service

Numeracy skills

Retail experience (ideal)

Flexibility

Job description

Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

How to Apply:

If you’ve got the drive and compassion to volunteer with theRSPCA and are passionate about improving animal welfare, we’d love to hear fromyou!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for our Crystal Palace store.

For more information and to apply, please contact:Rachel Armstrong: [e-mail] orJacqui Jackson: [e-mail]

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role