CDD Operations Analyst - Ongoing Monitoring

Worldpay Group Plc; Gateshead; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading payments company is seeking an experienced CDD Operations Analyst to join their ongoing monitoring team. This role involves conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new business relationships, monitoring existing customers, and ensuring compliance with regulatory standards. Candidates should have a strong background in AML regulations and be comfortable handling complex cases. Excellent communication skills and the ability to work with internal stakeholders are essential. Join us and make your impact in the financial services industry.

Benefits

Healthcare allowance

Pension scheme with company contribution

Paid time off and public holidays

Family inclusion network support

Company-funded life and income protection insurance

Qualifications

• 3 years of experience in CDD, KYC, AML, or financial crime compliance.
• Strong knowledge of AML regulations and financial crime risk indicators.
• Proficiency in sanctions screening and adverse media analysis.

Responsibilities

• Conduct CDD and EDD for new business relationships.
• Perform ongoing monitoring of existing customer relationships.
• Communicate with internal stakeholders to ensure smooth processes.

Skills

Customer Due Diligence

Know Your Customer

Anti-Money Laundering

Risk Analysis

Stakeholder Communication

Analytical Skills

Education

Professional qualifications in AML (e.g., ICA, ACAMS)

Tools

CDD/KYC tools (Orbis, Actimize, Salesforce, LexisNexis)

Job description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. We’re looking for an experienced CDD Operations Analyst to join our ever evolving ongoing monitoring team and help us unleash the potential of every business.

What you’ll own as the CDD Operations Analyst

• Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new business relationships, reviewing customer profiles and ownership structures in line with Worldpay’s policies.
• Perform ongoing monitoring of existing customer relationships following trigger events or through scheduled periodic reviews.
• Assess sanctions, PEP, and adverse media screening hits, escalating findings where necessary.
• Communicate effectively with internal stakeholders such as Business Development and Compliance teams to ensure smooth onboarding and review processes.
• Ensure CDD reviews meet regulatory standards while maintaining operational efficiency.
• Identify potential risks and discrepancies, escalating issues for further review.

What You Bring

• 3 years of experience in CDD, KYC, AML, or financial crime compliance within financial services, payments, or another regulated industry.
• Strong knowledge of AML regulations, CDD requirements, EDD processes, and financial crime risk indicators.
• Ability to handle cases at all risk levels, including complex corporate structures and high‑risk clients.
• Proficiency in sanctions screening, adverse media analysis, and PEP investigations, with the ability to apply a risk‑based approach to escalations.
• Strong stakeholder communication skills, with experience working with Business Development, Relationship Managers, and Compliance teams.
• Analytical mindset, capable of spotting trends, identifying risk gaps, and suggesting process improvements.
• Experience providing mentoring or initial quality reviews (QC) for junior analysts, contributing to team development and knowledge sharing.
• Working towards or committed to obtaining professional qualification(s) (e.g., ICA Certificate in AML, ACAMS).
• Experience in merchant acquiring, fintech compliance, or correspondent banking.
• Knowledge of global regulatory frameworks (e.g., FCA, FinCEN, MAS, HKMA, EU AML Directives).
• Experience with CDD/KYC tools such as Orbis, Actimize, Salesforce, or LexisNexis.

About the team

Worldpay aims to ensure that consumers experience successful transactions every time they spent. To support this goal, Worldpay has established a dedicated teams focused on Authorization Rates.

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex.

We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

Explore the benefits we offer to Worldpayers in the United Kingdom

My Health

We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family needs across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway.

My Money

We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA.

My Lifestyle

We offer Employee Assistance Programs to support through any changes that matter to you.

My Family

Our family inclusion network offers support for Worldpayers raising families and caring for family members.

My Protection

We offer company-funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

My Specialized Support

We offer company-funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan.

My Specialized Support

We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing.

Application steps

Here’s where we’ll learn a little about you, why you want to join Worldpay, and why you’d be a good addition to our team. You’ll also need to upload your resume and a cover letter too.

Application Review

Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we’ll invite you for an interview where we can get to know each other better.

Interview with a Worldpayer

This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers.

Offer and Onboarding

The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer.

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.