Catering Assistant

Stena Line Limited; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading ferry company is looking for a passionate Catering Assistant to join their team in Belfast Port. This role involves crafting quality coffee and tea drinks, ensuring a clean and inviting environment, and delivering exceptional customer service. If you thrive in a fast-paced setting and love working in a team, this position may be perfect for you. The role offers an opportunity to enhance customer service skills while being part of a company committed to sustainability.

Qualifications

• Genuine passion for customer service.
• Proactive and collaborative approach to teamwork.
• Great attention to detail and pride in your work.
• Ability to multitask and stay organized under pressure.

Responsibilities

• Craft high-quality coffee and tea drinks.
• Keep coffee bar clean and inviting.
• Greet customers and take orders.
• Stay calm and efficient in a fast-paced environment.
• Work closely with teammates to meet café goals.
• Keep up to date with coffee trends and techniques.

Skills

Customer service passion

Team collaboration

Attention to detail

Multitasking abilities

Job description

Location: Belfast (VT2)
Contract Type: Permanent
Hours: 28 hours per week
Shift Pattern: 4 days on / 4 days off (split shifts)
Salary: £24,886.21 (pro-rata)

Introduction

Are you passionate about great service and enjoy the buzz of a busy coffee shop? If so, we've got a fantastic opportunity for you to join our friendly team at the Barista Coffee Shop in Belfast Port.

As a Catering Assistant, you'll be at the heart of our customer experience—serving up quality drinks and warm welcomes to everyone passing through the terminal. You'll be part of a supportive team that values enthusiasm, reliability, and a positive attitude.

What you’ll be doing:

• Crafting high-quality coffee and tea drinks (including espresso-based drinks and pour overs)
• Keeping the coffee bar and surrounding areas clean, tidy, and inviting
• Greeting customers, taking orders, and answering questions with a smile
• Staying calm and efficient in a fast-paced environment
• Working closely with your teammates to meet café goals
• Keeping up to date with coffee trends and techniques through ongoing training

What you’ll bring:

• A genuine passion for customer service
• A proactive and collaborative approach to teamwork
• Great attention to detail and pride in your work
• The ability to multitask and stay organised under pressure

Why this role?

This is a great chance to build on your customer service skills in a vibrant setting, while being part of a company that's committed to sustainability, innovation, and creating meaningful experiences for our customers.

You'll report to the Onboard Services & Sales Commercial Manager and work alongside a team that's as passionate about people as they are about coffee.

Interested?

To apply, please register your profile and submit your application in English by Monday 5 th January 2026.

Please note: we’re unable to accept applications via email or post due to GDPR.

If you have any questions, feel free to reach out to Phil Howarth, Talent Acquisition Coordinator at [e-mail].

Location: United Kingdom/Ireland,Belfast

Last day of application: January, 05, 2026

Our sustainability strategy

Our commitment to sustainability is centred around five focus areas linked to the UN Global Goals which are directly related to our business.

Here at Stena Line, we are all part of the same crew. We might not work on the same ship or even at sea, but we are all still family.

Did you know that only 2 % of all people working within shipping are women? At the same time studies show that gender equal companies make more money, is better at keeping talent and show more innovation and creativity.