Casual Security Control Room Operator

Bath River Line; Bath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local government authority in Bath is seeking a part-time Security Control Room member to monitor CCTV and enhance public safety. This role requires flexibility for shift work and excellent customer service skills. Ideal candidates will be proactive problem solvers with experience in record keeping, contributing significantly to crime prevention efforts. Full training will be provided, and the position requires passing NPPV-level 2 police vetting.

Qualifications

• Flexible to work shifts, including unsociable hours.
• Ability to prioritize conflicting demands.
• Experience in accurate record-keeping.

Responsibilities

• Monitor public space CCTV cameras.
• Handle out of hours calls.
• Manage access within Bath City Centre Security Zone.

Skills

Excellent customer service

Communication skills

Proficiency with IT

Problem-solving initiative

Job description

At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.

About the Role

This key role, working as a member of the Security Control Room Team, will give you the chance to make a real contribution to improving public safety. Our team monitors public space CCTV cameras, handles out of hours calls, manages access within the Bath City Centre Security Zone, 24/7 365 days a year. You will work with our partners, including the police, city marshals, and other Council departments to help prevent, detect, and reduce crime and disorder within B&NES. Please note that this position requires full NPPV-level 2 police vetting and the ability to obtain SIA CCTV Licence. Full training will be provided.

About You

• Preparing for the future
• Delivering for local residents
• Focusing on prevention

We need someone who is flexible and can work shifts, including unsociable hours during nights, weekends, and bank holidays, to support the team rota. You will need to be proactive and able to cope with conflicting demands to prioritise your work and are able to use your own initiative in solving problems. Proficiency with IT is a must, along with excellent customer service and communication skills, and experience in accurate record keeping.

If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Warren Gray, Security Control Room Supervisor by email at: [e-mail] or by telephone on 07980 998534.

Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.

Interview date

12/01/2026

No Agencies Please

Banes Council operates a policy of prior consideration for roles for any individual on the Council’s at‑risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

• Management and Manufacturing
• Government Administration

Equality, Diversity and Inclusion

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at.

We are a Disability Confident Employer. Find out more at.

The Council is committed to having a diverse and inclusive workforce. Applications for job‑share, part‑time and flexible working arrangements are welcomed and will be considered in line with business needs.

Safeguarding Statement

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.