Casual CCTV and Control Room Operator

Manchester Central; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major event venue in Manchester seeks an individual for a casual contract role. The position involves monitoring CCTV and safety systems, detecting suspicious activities, and acting during emergencies. Ideal candidates will have experience in large public venues and strong situational awareness. Flexibility to work various shifts, including nights and weekends, is essential. Join a diverse team focused on safety and exceptional customer service.

Benefits

Discounted car parking

Qualifications

• Experience in a large public venue such as a convention centre or stadium.
• Demonstrated professionalism and integrity in all tasks.
• Flexibility to work various shifts including nights and weekends.

Responsibilities

• Monitor CCTV, access control, and safety systems.
• Detect and escalate suspicious activity or breaches.
• Act as the communication hub during emergencies.
• Support implementation of emergency procedures.

Skills

Experience operating CCTV

Strong situational awareness

Knowledge of health and safety compliance

Ability to remain calm under pressure

Job description

Casual Contract, £13.50 per hour working both days (07:00-19:00) and nights (19:00-07:00) shifts / discounted car parking.

Reporting directly to the Control Room Manager, this role is working on a casual basis.

We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.

Your duties and responsibilities will include but are not limited to:

• Monitoring CCTV, access control, life safety and radio systems to ensure venue safety and security.
• Detecting, assessing and escalating suspicious activity, threats or breaches.
• Acting as the communication hub during incidents and emergencies, liaising with venue teams and emergency services.
• Supporting the implementation of emergency procedures, including evacuation and lockdown.
• Monitoring building systems such as fire alarms, lifts, HVAC and utilities, coordinating with facilities and maintenance teams.
• Carry out regular and irregular external and internal foot patrols of the venue and venue footprint.
• Support front of house operations during non‑event days, with customer service and search and screening of all visitors.

The ideal candidate will have:

• Experience operating CCTV, access control and alarm systems.
• Strong situational awareness with the ability to balance security and facilities priorities.
• Awareness of health and safety and licensing compliance in public venues.
• The ability to remain calm and make sound decisions under pressure.

You must:

Have experience in a large public venue (Convention Centre, stadium, arena, airport, transport hub).

Demonstrate professionalism, integrity and attention to detail in all tasks.

• Be flexible to work a range of shifts, including nights, weekends and public holidays.