Carer Focused Admin

Coventry and Warwickshire Partnership; Nuneaton; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in Nuneaton seeks a dynamic individual to support the Early Intervention in Psychosis Teams. This role involves maintaining databases, managing information, and providing administrative support to clinicians. Applicants will benefit from flexible hours, generous leave, and growth opportunities. Ideal candidates have strong communication and IT skills, and experience in healthcare is desirable.

Benefits

Generous annual leave

Learning and development opportunities

Salary-sacrifice schemes

Discounts with retailers and entertainment venues

Wellbeing support

Qualifications

• GCSE level education and relevant administration qualification or experience.
• Desirable experience in a healthcare setting.
• Flexible approach to work is essential.

Responsibilities

• Maintain and update carer databases.
• Provide administration service and secretarial support.
• Manage shared X-drive and organize carer information.
• Liaise with team managers and clinicians.

Skills

Excellent communication skills

Organisational skills

Secretarial skills

Ability to build effective working relationships

IT skills

Education

GCSE level education

Administration NVQ or QCF or equivalent experience

Tools

Excel

Word processing software

Email applications

Audio typing software

Job description

3 days ago Be among the first 25 applicants

We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function for the Early Intervention in Psychosis Teams in North Warwickshire, South Warwickshire and Coventry. The role centres on planning and organising carer‑focused education support groups.

This unique and bespoke post enables the Early Intervention Teams to deliver specific interventions required as part of the 2016 NHS England Access and Waiting Time Standard. The position is split equally between all localities and based at the Manor Site in Nuneaton. Applicants may work from home and have flexible hours negotiated within core operational hours of 9‑5 pm Monday to Friday.

Responsibilities

• Maintain and update carer databases, ensuring data cleansing regarding KPI (key performance indicators).
• Manage shared X‑drive and organise carer information.
• Provide efficient administration service and secretarial support to clinicians and managers.
• Support clinic management function and contribute to service improvements with a positive approach to change.
• Liaise with team managers and clinicians to support key performance indicators, including completing dedicated tasks and using a database to send out invite letters to family members/carers.
• Communicate with group participants, send necessary information and provide links to the group via Zoom.

Qualifications

• GCSE level education with an administration NVQ or QCF or equivalent experience.
• Excellent IT skills, particularly Excel, Word processing, email and audio typing.
• Desirable experience working within a health‑care setting.
• Ability to build effective working relationships, be approachable and accessible with a flexible approach to work.

Benefits

• Generous annual leave entitlement increasing over time with the organisation.
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring.
• Salary‑sacrifice schemes for lease car/vehicle, Cycle to Work, home electronics, gym membership and more.
• Discounts with a range of retailers, restaurants and entertainment venues through the Employee Assistance Programme and NHS discount schemes.
• Wellbeing support, including an in‑house counselling service and external helpline.
• Staff networks and support group.

We put people at our heart; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others.

Please Refer To Job Description For Full Details.

Seniority level

Entry level

Employment type

Contract

Job function

Other

Industries

Administrative and Support Services

Coventry, England, United Kingdom