Care Services Pharmacy Partner: Care Homes Liaison & Ops Lead

The Boots Company PLC; Christchurch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pharmacy provider in Christchurch is looking for a Care Services Partner to ensure excellent customer care while managing operational aspects of the care services pharmacy. Responsibilities include providing a point of contact for care homes, resolving queries, and supporting dispensing duties. Ideal candidates will have an NVQ2 in Pharmaceutical Science and experience in a healthcare environment. The role offers various benefits including a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling through Employee Assistance Programme

Qualifications

• Must have NVQ2 in Pharmaceutical Science or equivalent.
• Experience in problem solving within a healthcare environment focused on customer satisfaction.

Responsibilities

• Provide a single point of contact for care home customers.
• Plan the Care Services workload for optimal service.
• Resolve queries from care homes.
• Support with dispensing duties.
• Become an ambassador for the company within the community.

Skills

Problem solving

Customer care

Education

NVQ2 in Pharmaceutical Science or equivalent

NVQ3 in Pharmaceutical Science or equivalent

Job description

A leading pharmacy provider in Christchurch is looking for a Care Services Partner to ensure excellent customer care while managing operational aspects of the care services pharmacy. Responsibilities include providing a point of contact for care homes, resolving queries, and supporting dispensing duties. Ideal candidates will have an NVQ2 in Pharmaceutical Science and experience in a healthcare environment. The role offers various benefits including a retirement savings plan and employee discounts.