Care Operations Lead — Complex Needs, PBS & Quality

Ivolve; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading care provider in the UK is looking for a Deputy Manager to support the Home Manager at Heathfield Lodge. You will ensure high standards of care and wellbeing for adults with complex needs, while leading and developing your team in a values-driven environment. Ideal candidates will possess strong leadership skills and relevant experience. This role offers excellent opportunities for professional development and is based in a supportive workplace recognized for its commitment to employee wellbeing.

Benefits

Professional development opportunities

Supportive working environment

Commitment to employee wellbeing

Responsibilities

• Support the Home Manager in leading the day-to-day running of the service
• Ensure high standards of care, safety, and wellbeing for people supported
• Motivate and develop team to deliver person-centred care in line with frameworks
• Play a key role in quality assurance and compliance

Skills

Experience working with adults with complex needs, learning disabilities or autism

Strong leadership and organisational skills

Knowledge of relevant care regulations and quality frameworks

Confident using IT systems and managing care records

Experience managing rotas and commissioned hours

Familiarity with Positive Behaviour Support (PBS)

Full UK driving licence or reliable access to transport

Job description

A leading care provider in the UK is looking for a Deputy Manager to support the Home Manager at Heathfield Lodge. You will ensure high standards of care and wellbeing for adults with complex needs, while leading and developing your team in a values-driven environment. Ideal candidates will possess strong leadership skills and relevant experience. This role offers excellent opportunities for professional development and is based in a supportive workplace recognized for its commitment to employee wellbeing.