Care & Onboarding Specialist – Welcome New Customers

Homesupportmatters; Great Yarmouth; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading care service provider is looking for a Care Assistant for their Welcome & Onboarding Team in Great Yarmouth. The role involves providing compassionate support to new customers, focusing on their comfort and preferences. Responsibilities include assisting customers during their transition into long-term care and collaborating with the office team. Requirements include experience in care roles, a full driving license, and strong communication skills. Join us to make a meaningful impact in customers' lives.

Benefits

Premium pay rates

Mileage reimbursement (42p per mile)

Full training and paid shadowing

Clear progression routes

Qualifications

• Experience in care or support roles is a must.
• Full, clean driving licence required.
• Excellent communication skills and a caring approach.

Responsibilities

• Provide high-quality, person-centred care to new customers.
• Help customers feel comfortable and supported from day one.
• Work with office team to maintain continuity during transitions.

Skills

Experience in care or support roles

Great communication skills

Calm and reliable approach

Comfort working independently

Education

NVQ Level 2 or higher

Job description

A leading care service provider is looking for a Care Assistant for their Welcome & Onboarding Team in Great Yarmouth. The role involves providing compassionate support to new customers, focusing on their comfort and preferences. Responsibilities include assisting customers during their transition into long-term care and collaborating with the office team. Requirements include experience in care roles, a full driving license, and strong communication skills. Join us to make a meaningful impact in customers' lives.