Care Coordinator (Medical Receptionist/PSR)

TLC Physical Therapy; Inverness; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare service provider in Inverness, Scotland is seeking a Full-Time Care Coordinator. This role involves managing front desk operations, verifying insurance coverage, and maintaining accurate patient records. The ideal candidate should possess a High School Diploma/GED and basic office skills. The position offers medical benefits, generous PTO, and a supportive work culture within a growing team.

Benefits

Medical, dental, and vision insurance

Generous PTO

401(k) Employer Matching

Free Life Insurance

Family Building and Parental Benefits

Qualifications

• High School Diploma/GED required.
• Basic office and customer service skills.
• Previous experience in a similar role desired but not required.

Responsibilities

• Manage front desk operations, including patient check-in/check-out.
• Verify insurance coverage and process authorizations.
• Maintain accurate patient records in the EMR system.
• Answer phone calls and assist patients professionally.

Skills

Customer service skills

Office management

Communication skills

Education

High School Diploma/GED

Job description

Overview

TLC Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Care Coordinator to join our team!

Care Coordinator/Front Desk Medical Receptionist

Job Type: Full Time

Salary: $15-16.50/Hr

Clinic Location: Inverness,Florida34453

Clinic Hours: Monday-Friday *40 hours per week)

How TLC and Confluent Health Supports You:

• Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Family Building and Parental Benefits
• And more!

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the EMR system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required