Care Assistant - Complex Care

Harmonyhealthcare; Norwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community care provider in Norwich is looking for Complex Care Healthcare Assistants to join their dedicated team. You will deliver person-centred care to individuals with complex health needs. The role offers flexible shifts and a supportive environment. Ideal candidates should have hands-on experience with specialized care techniques and a passion for improving lives.

Benefits

Competitive rates of pay with enhanced bank holiday rates

Monthly recognition programmes

Ongoing specialist training

Flexible scheduling

Referral bonus

Qualifications

• Compassionate and skilled in delivering person-centred care.
• Able to work with community-based teams.
• Commitment to empathy and making a difference.

Responsibilities

• Join community-based teams to deliver complex care.
• Support individuals with complex health needs.
• Collaborate with healthcare professionals.

Skills

Hands-on experience in ventilation, suctioning, tracheostomy care

Passion for person-centred care

Experience working with children with complex health needs

Empathy and emotional intelligence

Job description

£15.20 per hour (inclusive of holiday pay)

Looking for a Rewarding Career in Complex Care?

At Harmony Healthcare, we believe exceptional care starts with exceptional people. We are seeking compassionate and skilled Complex Care Healthcare Assistants to join our community-based teams in Norwich (NR3). If you are passionate about making a real difference and delivering person-centred care, we would love to hear from you.

Role Overview

Pay: £15.20 per hour (inclusive of holiday pay)

Shifts Available: Day (with some flexibility for nights)

Contract Type: Zero Hours Contract – offering access to a range of complex care packages

Why Work with Harmony Healthcare?

At Harmony Healthcare, our people are at the heart of everything we do. We are committed to creating a supportive, values-driven environment where you can thrive professionally and personally.

Recognition & Rewards:

• Competitive rates of pay with enhanced bank holiday rates
• Monthly recognition programmes celebrating your contribution
• Ongoing specialist training and opportunities for career development
• Flexible scheduling to support your work-life balance
• Reward and Recognition schemes
• A dedicated buddy system for additional support

What You’ll Bring

• Hands-on experience in ventilation, suctioning, tracheostomy care, and epilepsy management
• A strong passion for person-centred care and community-based working
• Experience working with children with complex health needs
• Empathy, emotional intelligence, and a genuine commitment to making a difference

We’re a values-led employer. At Harmony Healthcare, we recruit based on empathy, emotional intelligence, and a genuine passion for making a difference — not just qualifications.

We welcome applicants from all backgrounds, including those with lived experience. If you share our values of dignity, inclusion, and respect, we’ll support you to thrive.

All roles are subject to robust compliance checks in line with CQC and Schedule 3 requirements.

Apply Today

Ready to make a genuine difference? Join our growing team of healthcare professionals delivering life-changing care. Apply now and take the next step in your career with Harmony Healthcare.

Referral Bonus

Refer a friend and earn:

• £150 for each Healthcare Assistant (HCA) you refer
• £250 for each Registered Nurse (RN) you refer

Referral bonuses are paid once your referral successfully completes 150 hours of work with us.
Terms and conditions apply.

Do you hold a current right to work in the UK? Unfortunately, we do not offer sponsorship for overseas candidates.

Do you have a full UK Driving License and access to a vehicle? *

I agree with having my data stored for 36 months.

When you apply, we may conduct a background check using public databases and websites. Your resume may be retained for a maximum period of one year.

Area

• Norfolk

About Us

Envisioning Wellness Together

At Harmony Healthcare, we are more than just a care provider; we are a beacon of hope, understanding, and rejuvenation for those in the grip of complex health challenges. Founded on the principles of compassion, commitment, and cutting-edge care, our mission is to seamlessly blend expertise and empathy, resulting in the highest standard of personalised care.

With years of dedicated service in the complex care arena, Harmony Healthcare has carved a niche for itself as a trusted partner in health and recovery. Our journey began with a simple aspiration: to transform lives, heal communities, and redefine standards in patient-centered care.

The Harmony Difference

Our strength lies in the heartbeats and hands of our dedicated professionals. Every member of the Harmony family—from our certified caregivers and skilled nurses to our administration and support teams—is aligned with our core values:

Personalised Approach: Recognising the uniqueness of every individual, we curate tailored care plans to meet specific needs, ensuring optimum outcomes.

Innovation: We are committed to delivering innovative solutions that enhance care quality and patient experiences.

Empathy and Respect: Every individual in our care is treated with the utmost dignity, understanding their needs and feelings, and fostering a nurturing environment.

Need more info?

Our Recruitment Team are here to answer your questions.

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