Cafe Manager: Lead Operations & Service, Glasgow Airport

One Retail; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major coffee retailer is seeking a Costa Manager at Glasgow Airport. The role requires overseeing daily operations and leading a dedicated team to deliver exceptional customer experiences. The ideal candidate will possess strong communication skills, reliability, and a passion for service. This full-time position offers a salary of up to £40,000 per annum with various employee benefits including travel discounts and access to healthcare services.

Benefits

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Groceries discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and exercise classes

Qualifications

• Passion for delivering outstanding service.
• Ability to work under pressure.
• Possess a safety-first mindset.

Responsibilities

• Oversee daily operations ensuring seamless execution.
• Minimize waste during beverage production.
• Act as main decision-maker in General Manager's absence.

Skills

Customer service excellence

Team player

Strong communication skills

Problem-solving

Time management

Reliability

Initiative

Job description

A major coffee retailer is seeking a Costa Manager at Glasgow Airport. The role requires overseeing daily operations and leading a dedicated team to deliver exceptional customer experiences. The ideal candidate will possess strong communication skills, reliability, and a passion for service. This full-time position offers a salary of up to £40,000 per annum with various employee benefits including travel discounts and access to healthcare services.