Business Skills Consultant

Heart of Worcestershire (HoW) College; United Kingdom; On-site; GBP 37,000 - 40,000; Full time

Job summary

A leading further education institution in the UK is seeking a Business Skills Consultant to promote and sell learning services to employers. The role involves achieving sales targets, developing employer relationships, and ensuring effective delivery of training solutions. Candidates should possess strong communication, networking, and sales skills. The position offers a competitive salary of up to £39,829 and includes various benefits and professional development opportunities.

Benefits

Employee Assistance Programme

Continuing Professional Development

Flexible working opportunities

Employee discounts

Progression opportunities

Mentorship support

Cycle to Work Scheme

Free onsite parking

Volunteer opportunities

Qualifications

• Skilled in communication and networking.
• Proactive and adaptable.
• Experience in sales strategies.

Responsibilities

• Promote and sell learning services to employers.
• Achieve sales targets.
• Develop relationships with employers.

Skills

Communication

Networking

Sales strategies

Education

Relevant qualification or experience

Job description

Job Title Business Skills Consultant Closing Date 22/01/2026 23:59 Pay Up to £39,829 depending on experience and qualifications. Hours 37 Hours x 52 Weeks Type Full Time

Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.

What We Are Looking For

To become a Business Skills Consultant in our Sales department, we need someone who is skilled in communication, networking, and sales strategies, as well as proactive and adaptable.

The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.

We have a variety of students from the surrounding area; we are a welcoming and inclusive community that champions diversity and equality across our college.

Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.

This position is based cross campus; therefore, all applicants must be prepared to travel to our campuses and surrounding areas as required.

What You'll Be Doing

To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has qualification and/or substantive experience relevant to the post/sector., you will support in many aspects. To name a few:

• Produce detailed and accurate organisational and training needs analysis that ensures effective business solutions for employers and to inform and facilitate an effective delivery process.
• Produce training proposals which offers a cost‑effective solution to meet employers' needs and deliver financial viability for the College.
• Facilitate negotiations with employers regarding costs and fees, within agreed guidelines.

About Us

Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!

Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.

The Perks

• Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
• Regular Continuing Professional Development
• Opportunity to gain further qualifications and enhance professional development through our Awards process
• Agile and Flexible working (Dependent upon role)
• Employee discounts & benefits package including high street and travel discounts
• Fantastic progression opportunities
• A mentor to support you in your new role
• Cycle to Work Scheme
• Free onsite parking (Certain Campuses only)
• Opportunities of volunteering within local community and charities

WE HIRE PEOPLE. Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make‑up. Together, we strengthen HoW.

The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

We want you to know that HoW is an equal opportunity employer. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.

For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.

Additional Information

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils.

Closing date for this post is: 22nd January 2026

For further information on the role, please contact our HR Department on 01527 572592 or [e-mail].

Job Description

Aim and Purpose of the Job

The purpose of the role is to:

• Promote and sell learning, skills and development services to employers, which meet the needs of their business.
• Achieve individual and team sales targets that enable the College to deliver budgeted volumes and income levels.
• Develop and maintain strong relationships with current and potential employers.
• Identify and respond to new employer leads in a timely and effective manner with the aim of maximising conversion to key accounts, recording all engagements in the Customer Relationship Management System (CRM).
• Undertake regular Account Management of assigned Levy and Non‑Levy customers ensuring employers feel valued and productive long‑term relationships are being developed.

Key Roles and Accountabilities

• Produce detailed and accurate organisational and training needs analysis that ensures effective business solutions for employers and to inform and facilitate an effective delivery process.
• Produce training proposals which offers a cost‑effective solution to meet employers' needs and deliver financial viability for the College.
• Facilitate negotiations with employers regarding costs and fees, within agreed guidelines.
• Prepare and deliver effective presentations and reports to groups and individuals.
• Contribute to the promotion of HoW College events, initiatives and campaigns and carry out marketing and promotional activities to support employer engagement and maximise income potential.
• Collect market intelligence information and feedback to the Employer Engagement Manager and VP Apprenticeships, Partnerships & Skills.
• Ensure that administration of paperwork is timely, accurate and audit compliant.
• Maintain an up‑to‑date operational knowledge of applicable eligibility criteria, funding rules, audit requirements and other conditions pertaining to current learning and skills programmes.
• Maintain high standards of customer service through effective communication and timely response, identifying and dealing with customer issues and queries.
• Produce reports against targets, detailing sales achieved and those under development, and feedback to the Employer Engagement Manager on an agreed basis.
• Contribute to and attend college, schools, employer events and promotional activities to support promotion of the college and services in line as directed by the Employer Engagement Manager.
• Undertake regular and timetabled sales and telesales activities to promote and reach agreed targets across all sectors. Both taking the lead and fully supporting colleagues and team members.
• Capture feedback from employers and employees.

General Accountabilities

• Commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults.
• Participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the job description.
• Continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
• Actively participate in the College’s Quality System, including quality improvement strategies and initiatives.
• Undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
• Take reasonable care for the health and safety of him/her and for others affected by his/her work.
• Actively support College Safeguarding, Equality and Diversity policies.
• Operate/conduct all HR tasks and functions within the principles of GDPR.

Conditions of Service

The appointment is subject to the Conditions of Service for Business Support Staff.

All successful applicants will undergo the following checks:

• Enhanced DBS
• 2 x References, one of which must be your current or most recent employer
• Qualification validation check

Salary

The salary range for this post is from £37,343 – £39,829 per annum. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.

Hours of Work

The hours of work will be based on 37 hours per week, 52 weeks per annum.

Annual Leave

The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as ‘leave to be taken at the principal’s discretion’.

After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.

Please note that only in exceptional circumstances, with your director’s permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.

Pension Scheme

The College operates an occupational pension scheme, namely the ‘Local Government Pension Scheme’.

Probationary Period

All newly appointed staff have to serve a 6‑month probationary period. During the probationary period you will have to complete the corporate staff induction, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Keeping Children safe in Education, Safeguarding Training session, Prevent, GDPR, Cyber Security and Health & Safety training session. Failure to complete this will prevent you from successfully completing your probation.

First Aid & Fire Marshall

As defined in the person specification of the job description, those staff with these responsibilities are required to undertake first aid and/or fire marshal duties across the College, when called upon to do so. Staff must ensure they are up to date with the relevant training.

References

All candidates have to have 2 satisfactory references.

Location

The successful applicant will be based cross campus.

Validation of Qualifications

The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.

Contractual Requirement To Obtain A Qualification

If you are required to obtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees. However, student loan facilities are available.

Maths And English

All staff are required to have a minimum level 2 qualification in both English and Math's. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment at the College.

Safeguarding

The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff and volunteers to share this commitment. All newly appointed staff will be required to undertake safeguarding training during their probationary period.

Online Checks

Candidates shortlisted for interview and then subsequently become successful in the recruitment process and prior to a formal offer of employment being made will be subject to online checks being carried out by a neutral party not directly involved in the recruitment process. Consent for these checks was requested at application stage.

Disclosure & Barring Check

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicant's first salary payment from the College. The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex‑Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information. Copies of these are available on request.

Recruitment of Ex‑Offenders

The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background.

As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments. We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

Applicants/employees are required to declare any pending criminal prosecutions they may have as well as any spent criminal convictions, cautions, reprimands and final warnings as defined under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. The only exception to this requirement is that applicants/employees do not need to disclose any ‘protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.

Please read the ‘Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.

Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.

Training

All successful applicants will be required to undertake all mandatory training and update sessions and any appropriate training and development as required, including Health and Safety.

Smoking Policy

HoW College is a Smoke Free environment from the effects of direct/indirect contact with smoking, including the following:

• Cigarettes
• E‑cigarettes
• Vaporisers
• Pipe smoking
• Cigars
• And all other associated smoking products

Applicants With Disabilities

Candidates with a disability should contact the HR Department before interview if they require any adjustments to be made for the interview and/or selection tests.

Applications

A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute.

It would greatly assist the short‑listing panel if the information submitted on your application clearly identifies and demonstrates how your qualities match those listed under the essential requirements on the person specification.

Please remember that it is not sufficient to merely repeat what is in the specification – you must show how you meet each requirement. You must also provide details under ‘previous employment’ which must include all employment undertaken since leaving full-time education.

Completed application forms should be submitted by 22nd January 2026 via our website at www.howcollege.ac.uk.

Interviews

The Interview date for this post is TBC; short-listed candidates will be notified with the details for interview. In view of the high cost of postage, it is not our intention to notify unsuccessful applicants. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful and accept our thanks for your interest in applying. College reserves the right to withdraw a position before the closing date if the appointment has been arranged or no longer required.

Data Protection / General Data Protection Regulation (GDPR)

Please be aware that HoW College complies with the current Data Protection Act and is currently developing systems to ensure that we will be fully compliant with GDPR when this comes into force in May 2018. GDPR is a European wide update to the Data Protection Act, with more requirements and stronger enforcement. As such we expect all staff to fully comply with the requirements of these legislation. Failure to do so will lead to formal disciplinary action.

Members of staff will be provided with guidance in relation to GDPR to ensure that full compliance is achieved and maintained within the College.

Further information can be obtained by using the following link:

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/