Business Services Manager/Assistant Manager

UHY Hacker Young Group; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading firm of Chartered Accountants is seeking a Business Services Manager/Assistant Manager for their Newport office. The successful candidate will support client services, manage team members, and lead accountancy deliveries. Responsibilities include guiding technical queries, reviewing accounts, and developing junior staff. Ideal candidates should demonstrate strong leadership and professionalism while handling client relations. The role involves 37.5 hours of flexible working with 30 days holiday and additional benefits.

Benefits

30 days holiday

Life assurance (2 x salary)

Pension Scheme arrangements

In-house Gym

Parking

Qualifications

• Approachable to team members and maintain professionalism.
• Capable of discussing difficult matters with clients.
• Enthusiastic and knowledgeable about accounting.

Responsibilities

• Service clients and manage accountancy services delivered.
• Review accounts and provide constructive feedback.
• Lead, manage, develop, and coach the business services team.

Skills

Technical ability

Client relationship management

Team leadership

Job description

Business Services Manager/Assistant Manager

Location

Newport

Department

Business Services

Contract type

Permanent

Background

UHY Hacker Young is a leading firm of Chartered Accountants; our Newport office is recruiting a Manager to join its growing Business Services team.

Overview

The Business Services Manager/Assistant Manager will be a crucial member of the Business Services department. They will be responsible for servicing clients, assisting to direct accountancy services delivered, and managing our people. They will also be responsible for supporting the wider team on larger jobs as well as managing their own portfolios.

Business Services is split into two divisions

• Outsourcing which includes bookkeeping, management accounts and VAT services
• Limited Company Services which is mainly preparation of Limited Company Financial Statements (this is the main area for this role).

As a Business Services Manager/Assistant Manager, your typical daily duties will include:

• Maintain and develop technical ability by attending webinars, keeping abreast of technical development and being able to present own research on technically challenging aspects;
• Being the point of reference for the business services team in terms of technical queries;
• Reviewing accounts/management accounts files completed by the team and providing points of constructive feedback;
• Guiding the team to perform work efficiently and diligently;
• Work closely with the Partner in the planning and conduct of assignments;
• Suggesting fees to partner;
• Lead, manage, develop and coach an effective team;
• Manage client relationships and be an ambassador for the firm;
• Keep the partner informed of any issues that arise with the client;
• Identify opportunities; think strategically by understanding the client’s needs, their
  business and key risks;
• People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion;
• Review and assess WIP regularly and address overruns as they occur;
• Raise bills regularly and prompt the partner for interim billing when appropriate.

Person specifications

• Be approachable to members of the business services team
• Maintain objectivity, professionalism and independence in client relationship
• Lead by example and instil a sense of professionalism in the team
• Discuss difficult/contentious matters with clients (but always with Partner back up and support)
• Provide timely and constructive feedback to the team
• Maintain objectivity, professionalism and independence in client relationship
• Be an integral member of the team by participating in group activities
• Support less experienced members of the team as required
• Participate, as a minimum, in internally held Business Development events
• Well researched, enthusiastic and knowledgeable on the work and role of the accountant, and UHY.

Working arrangements

The working week: 37.5 hours per week (Monday to Friday); standard office hours are 8.30AM to 4.30PM with flexibility of hours to meet specific needs.

Location: Your work base is our Newport Office. However, you may be required to spend time working at client premises.

• 30 days holiday (including bank holidays)
• Life assurance (2 x salary)
• Pension Scheme arrangements
• In-house Gym
• Parking

Send your CV to Helen Hambleton using the button below or by email - [e-mail]