Business Intelligence Engagement Lead

MS Society group; Greater London; Hybrid; GBP 44,000 - 50,000; Full time

Job summary

A leading health charity in London is seeking a Business Intelligence Impact Lead to enhance data integration and analytics. The role involves developing data strategies, collaborating across departments, and leading evaluations for actionable insights. Ideal candidates will have strong stakeholder management skills and proficiency in statistical analysis software. The position offers a salary of £44,339, increasing with performance, and encourages work-life balance through flexible working options.

Benefits

38 days paid annual leave

Flexible working options

Enhanced sick pay

Free access to a GP

Cycle to work scheme

Paid volunteering leave

Qualifications

• Experience in developing frameworks for data analysis.
• Proficient in advanced data modelling techniques.
• Ability to lead evaluations for actionable insights.

Responsibilities

• Develop and implement data strategies aligned with organizational goals.
• Collaborate with departments to enhance data-driven decision-making.
• Lead evaluations and provide insights for continuous improvement.

Skills

Stakeholder management

Statistical analysis software (SPSS, R, Python)

Data collection and analysis

Education

Experience in data analysis and evaluation

Tools

Microsoft Dynamics

Job description

Position: Business Intelligence Impact Lead

Location: Office-based in London, with flexibility to work remotely

Salary: £44,339 per annum plus excellent benefits*

*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we’re calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. You’ll collaborate with various departments and stakeholders, making sure data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

You’ll develop and implement organisational data strategies and frameworks for measuring the impact and performance of our work, aligned to organisational strategy, covering data collection, analysis, and reporting. And ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

You’ll have experience of stakeholder management, both internal and external, and designing and delivering complex analysis and evaluations.

You’ll be a seasoned manager/lead and have proficiency in statistical analysis software (like SPSS, R or Python) for advanced data analysis and modelling (logic models, theory of change and other evaluation models). You’ll also have experience using survey tools and software for data collection and analysis.

Interviews are scheduled to take place week commencing Monday 12 January 2026.

• A supporting statement. This should show how you meet the essential criteria in the person specification of the job description.

If you'd like to discuss the role in confidence first, please contact our HR team by email at: [emailprotected]

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.

We particularly welcome applications from disabled people and/or people from minoritised ethnic backgrounds.

Your right to work in the UK

You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

Disability Confident Employer

We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please email [emailprotected]

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

Caring for you and your family

• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate, diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• New family-friendly benefits, including paid leave in the event of miscarriage/stillbirth, to support fertility treatments and for antenatal appointments for both parents
• Cycle to work scheme

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of:

• race
• disability
• sexual orientation
• religion or belief
• gender reassignment

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.