Business Development Manager / Optical Assistant

Specsavers; Wembley; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading optical retailer is seeking a Business Development Manager/Optical Assistant to join their team in Wembley. You will make outbound calls to secure new business while receiving training to become an Optical Assistant. The ideal candidate will have telesales experience, strong communication skills, and a drive to meet sales targets. This role offers a base salary of £27,000-£32,000 plus performance bonuses and a car allowance. Join a supportive team and make a difference in patients' lives.

Benefits

Performance-related bonus

Car allowance

Qualifications

• Proven experience in outbound telesales or business development.
• Track record of meeting sales and conversion targets over the phone.
• Excellent knowledge of English.

Responsibilities

• Make outbound calls to customers and care homes to secure new business.
• Contact customers to inform them about audiology services and products.
• Answer customer queries and discuss their needs.
• Manage NHS and Private patient sales and conversions.
• Keep records of calls and sales.
• Support and conduct clinics with an Optometrist after training.

Skills

Outbound telesales experience

Sales conversion techniques

Excellent communication skills

Negotiation skills

Interpersonal skills

Compassion and positive behaviours

Job description

Role: Business Development Manager/ Optical Assistant

Location: Ideally you will be based in or near to Edgeware

Hours of Work: Monday to Friday 9am to 6pm

Salary is £27,000- £32,000 depending on level of experience plus an excellent performance related bonus (average of £500 per month)

Car allowance will also be paid

Experience required: Telesales call centre background or Business Development experience from a medical/dental/pharma sales

We are looking for someone special to join the busy but lovely team. We want you to spend 2 days focussed on business development and the other 3 days a week, we will invest and train you to become an Optical Assistant within the domiciliary sector at Specsavers. You will need to be a real people person, someone who has compassion and positive behaviours partnered with the drive to succeed in a sales capacity.

Your Responsibilities

• You will be making outbound calls to customers and care homes to secure new business
• Contact customers to inform them about our audiology services and products
• Answer questions about products or the company and discussing the customers’ needs
• Ask questions to understand customer requirements and secure new business for the Optical Domiciliary Team
• Manage NHS and Private patient sales and conversions
• Ensure you meet and exceed set business KPI’s and SLA’s in line with company processes, and procedures
• Keep records of calls and sales and note useful information
• Work collaboratively across the business to encourage positive teamwork
• Once trained, you will go out across the region with an Optometrist and help support and conduct clinics and aftercare for patients in their own homes and in the care home sector.

Requirements and Skills

• Proven experience in outbound telesales or business development
• Proven track record of successfully meeting sales and conversion targets over the phone
• Good knowledge of sales techniques to overcome objections
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints if required
• Full UK driving license