Business Analyst

Holland & Barrett; Watford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading trade kitchen supplier in the UK is seeking an experienced Business Analyst to join their Digital & Business Systems team. In this full-time role, you will build strong relationships with stakeholders, manage requirements throughout a Programme Increment, and ensure successful delivery of business solutions using Agile and Waterfall methodologies. The role offers a competitive salary, excellent pension scheme, and generous holiday allowance, making it a great opportunity for professional growth within a dynamic environment.

Benefits

Competitive salary and annual company bonus

Excellent pension scheme

25 days holiday + bank holidays

Staff Discount

Free lunch onsite

Employee Assistance Programme

Exceptional Reward and Recognition events

Qualifications

• Minimum of 3 years of Business Analysis experience.
• Proficiency with business analysis tools and techniques.
• Experience in managing complex business solutions.

Responsibilities

• Build relationships with stakeholders to understand their needs.
• Run workshops to gather requirements and identify risks.
• Document requirements in tools like Azure DevOps.

Skills

Business Analysis experience

Communication and presentation skills

Agile and Waterfall methodology understanding

Meeting facilitation

Education

Qualification in Business Analysis

Tools

Azure DevOps

Jira

Visio

Lucid chart

Job description

Howdens are looking for a Business Analyst to join our busy Digital & Business Systems Product Value Delivery Team based at our office in Howden, Yorkshire.

As a FTSE 100 business with an ambitious growth agenda, this role offers an excellent opportunity to work closely with the Digital & Business Systems team and the Trade Division to document and manage requirements throughout a Programme Increment. This role supports both the UK and Europe.

Full‑time role based at our office in Howden, Yorkshire, 4 days per week with 1 from home and occasional travel to other sites and overnight stays where required.

What will I be doing as a Business Analyst?

• Build strong relationships with stakeholders and understand their needs.
• Run workshops to gather requirements and identify risks and dependencies.
• Create process maps (current and future) and documentation to support changes.
• Document requirements in tools like Azure DevOps and turn them into user stories with clear acceptance criteria.
• Work with architects to define non‑functional requirements and project metrics.
• Refine user stories with product, development, testing, and architecture teams to prepare for upcoming sprints.
• Validate requirements during delivery to ensure they meet business needs and acceptance criteria is met.
• Actively participate in team meetings, sprint planning, daily stand‑ups, reviews, and retrospectives.
• Act as a bridge between business and technical teams for clear communication.
• Maintain strong stakeholder relationships and provide regular updates.
• Promote and lead best practices in Business Analysis across the team and department.

What do we need from you

• Minimum of 3 years Business Analysis experience is desirable.
• Proficiency with BA tools and techniques, i.e. Visio, Lucid chart, Azure DevOps, Jira, facilitation and elicitation.
• Experience managing complex business solutions.
• Understanding of both Agile and Waterfall principles, and when to use the right methodology.
• Excellent communication and presentation skills.
• Experienced in meeting facilitation, with the ability to run successful sessions with various groups of people to ensure a successful outcome.
• Prioritise effectively and be comfortable taking ownership of issues and facilitating their resolution.
• Ability to challenge technology and business process, when necessary, to ensure the right solution delivers the optimal business process.
• Qualification in Business Analysis is desirable i.e. Requirements Engineering, Business Process Modelling, Agile Business Analysis.
• Experience in the Trade, Retail and Digital sectors desirable.

What we can offer you

• Competitive salary and annual company bonus.
• Excellent pension scheme (company contribution of up to 12%).
• 25 days holiday + bank holidays with the option to buy additional days.
• Staff Discount.
• Free lunch onsite.
• Employee Assistance Programme.
• Exceptional Reward and Recognition events.

About Howdens

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.

As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.