Business Admin Apprentice: Customer Service & Operations

Rockwool International A/S,; Pencoed; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading global stone wool solutions provider is seeking a Business Support & Administration Apprentice based in Pencoed. This full-time role involves supporting customer inquiries, processing orders, and collaborating across departments. Ideal candidates will possess at least 5 GCSEs including Maths and English, and show a proactive attitude towards their work and learning. The position offers a competitive salary, company bonuses, and a comprehensive benefits package including health insurance and a pension scheme.

Benefits

Competitive Salary

Company Bonus Scheme

30 days annual leave + Bank Holidays

Company Pension Scheme

Westfield Health Cashback Scheme

Life Assurance 4x annual salary

Enhanced Sick Pay Scheme

Qualifications

• Minimum 5 GCSE’s at Grade C or higher, including Maths and English.
• Proactive and eager approach to work and learning.
• Ability to prioritize and organize time effectively.

Responsibilities

• Support with general administrative tasks and customer inquiries.
• Process orders, credit notes, and follow-up communications.
• Liaise with Sales and Technical teams to meet customer needs.

Skills

Proactive work approach

Organizational skills

Microsoft Office proficiency

Education

Minimum 5 GCSEs at Grade C or higher including Maths and English

Job description

A leading global stone wool solutions provider is seeking a Business Support & Administration Apprentice based in Pencoed. This full-time role involves supporting customer inquiries, processing orders, and collaborating across departments. Ideal candidates will possess at least 5 GCSEs including Maths and English, and show a proactive attitude towards their work and learning. The position offers a competitive salary, company bonuses, and a comprehensive benefits package including health insurance and a pension scheme.