Business Account Manager - Costco, Vending & Buying Groups

pladis Foods Limited; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global food company in the UK is seeking a Business Account Manager to manage key accounts including Costco. This role involves building strong relationships, executing sales strategies, and driving growth. The ideal candidate will have customer-facing experience and excellent negotiation skills. The position supports a vibrant culture that values resilience, collaboration, and creativity. Competitive benefits include private medical insurance and an annual bonus scheme.

Benefits

Annual Incentive Plan

Private medical insurance

25 days holiday plus bank holidays

Cycle to work scheme

Discounted gym membership

Qualifications

• Experience in a customer-facing role with tough conversations.
• Proven ability to work autonomously and collaboratively.
• Strong problem-solving and solution-oriented mindset.

Responsibilities

• Manage communication and execution of the UK Sales agenda.
• Build relationships with Costco and other key accounts.
• Forecast and deliver monthly sales and profit targets.

Skills

Customer engagement

Negotiation skills

Problem-solving

Creativity

Job description

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.To succeed at pladis you need to be **purpose-led**, **resilient** and **positive** to succeed here because we expect pace and **agility**, we insist on **collaboration** and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impactClick “Apply” to get started.**Site Introduction**In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business. The UK Customer Team at pladis employs approximately 150 people across functions including account management, category management and customer marketing and is accountable for the delivery of the commercial budgets across the UK, split into three channels: Grocery; Convenience & Impulse; and Discounters.As Business Account Manager, you will be fully responsible for the communication and execution of the pladis UK Sales agenda across the high-profile accounts of **Costco, Vending & Wholesale Buying Groups.*** Build “winning” relationships with all buyers across biscuits & snacks categories, through regular customer meetings.* Build an account plan that is aligned to the Wholesale Channel sales agenda to hit Budget with Customer(s).* Build, gain internal alignment & agree an optimal terms package that drives sales, share, feature & distribution gains across customer(s) for pladis.* Implement the plan with Customer using negotiation skills, creativity and energy to land initiatives.* Forecasting and delivery of monthly sales and profit targets.* Own the growth agenda in Customer(s) by identifying & unlocking incremental sales opportunities.* Review the efficiency of all Biscuits and Snacks promotions and make recommendations on strategic direction.* Support the pladis Shopper Marketing team in activating campaigns with Customer(s).**Bring your experience!****Essential*** Validated experience in a customer facing role and handling tough conversations* Drive and creativity to challenge the status quo internally and externally* Working autonomously and as part of a team towards a common goal* Problem solving and solution orientated* Eye for detail to hold the customers to account vs internal forecasting**Desirable*** Negotiation training & experience* Creative flare to turn challenges into opportunities* Branded experience (as opposed to Retailer Brand).* Initial Telephone call with Talent Acquisition* 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.* 2nd stage interview – 60 minutes – a technical interview to understand your skill set/case study or presentation interview.*pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!** Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.* Opportunity to self-enrol into Health Cash Plan* Private medical Insurance (if eligible by grade)* Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.* Stakeholder Pension Scheme* Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme* 25 days + bank holidays* Holiday Enhancement Scheme* 1 Volunteering Day per year* Cycle to work scheme* Discounted gym membership – Carlisle and Chiswick only* Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services* Access to Employee Assistance Programme* Financial Wellbeing Support* Access to great training and development opportunities**Our Values**Purpose led – We’re energised and guided by our purpose to bring happiness with every biteAgile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be betterResilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forwardCollaborative – We gain strength from operating as one pladis, winning and succeeding together**Best mix of ingredients**pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’.