Business Account Manager 12 Month FTC

pladis Foods Limited; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading FMCG company is seeking a Business Account Manager in Carlisle. This role involves full P&L accountability for a £25M account, focusing on managing customer relationships and developing winning strategies for growth in UK Bargains. The ideal candidate should have proven experience in customer-facing roles, with a focus on negotiation and problem-solving skills. This is a home-based contract, offering competitive perks including health plans and complimentary gym memberships.

Benefits

Health Cash Plan

Private medical insurance

25 days + bank holidays

Cycle to work scheme

Discounted gym membership

Qualifications

• Proven experience in a customer-facing role and handling tough conversations.
• Driven individual with creativity to challenge the status quo.
• Ability to work autonomously and collaboratively towards goals.

Responsibilities

• Take full P&L accountability for the B&M account worth 25M.
• Manage account and relationship for continued business flow.
• Build and implement strategies for UK Bargains.

Skills

Customer relationship management

Negotiation skills

Problem-solving

Creativity in challenges

Job description

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.To succeed at pladis you need to be **purpose-led**, **resilient** and **positive** to succeed here because we expect pace and **agility**, we insist on **collaboration** and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impactClick “Apply” to get started.**Please note: This role is on a 12-Month FTC, the role is also on a homebased contract.**The pladis sales team is at the heart of our business. We encourage entrepreneurship, and we really do deliver on career development. Our culture is one of thinking big, acting fast. We are crafting the FMCG landscape by being innovative, finding solutions and partnering our customers to help grow their businesses, and we are certainly thriving on it!As Business Account Manager, you will take full P&L accountability for the B&M account worth 25M. You will have full responsibility for account and relationship management, ensuring a reputable relationship with our customer and a commercial mindset to continue the flow of business.* Full ownership and accountability of Biscuits & Snacks* Full P&L management including forecasting and delivery of monthly sales/profit targets* A winning JBP to be built, negotiated and delivered* Management of up to one direct report with responsibility of Sales Operations for the total Discounter team* Focus on your direct reports targets and development* Build winning relationships with all Buyers and being able to handle combative conversations and turning them back to collaborative* Build a short and long term strategy to win in UK Bargains, on-boarding internal functions to ensure execution of winning growth and share plans for pladis* Implement the plan using negotiation skills, creativity and energy* Set high standards for internal reporting and performance reviews* Conduct store visits, reporting on pladis, competitor and adjacent categories to build winning plansBring your experience.**Essential*** Proven experience in a customer facing role and handling tough conversations* Driven individual and creativity to challenge the status quo internally and externally* Working autonomously and a team towards a common goal* Problem solving and solution orientated* Eye for detail to hold the customers to account vs internal forecasting* Negotiation training & experience* Creative flare to turn challenges into opportunities* Branded experience (as opposed to Retailer Brand).* Initial Telephone call with Talent Acquisition* 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.* 2nd stage interview – 60 minutes – a technical interview to understand your skill set/case study or presentation interview.*pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!** Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.* Opportunity to self-enrol into Health Cash Plan* Private medical Insurance (if eligible by grade)* Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.* Stakeholder Pension Scheme* Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme* 25 days + bank holidays* Holiday Enhancement Scheme* 1 Volunteering Day per year* Cycle to work scheme* Discounted gym membership – Carlisle and Chiswick only* Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services* Access to Employee Assistance Programme* Financial Wellbeing Support* Access to great training and development opportunities**Our Values**Purpose led – We’re energised and guided by our purpose to bring happiness with every biteAgile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be betterResilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forwardCollaborative – We gain strength from operating as one pladis, winning and succeeding together**Best mix of ingredients**pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’.