Broking Account Handler

The Ardonagh Group; Telford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An insurance brokerage in Telford is seeking a proactive Broking Account Handler to enhance their team. The successful candidate will handle both new business and renewals in the Commercial Motor market, supporting the team with technical queries and ensuring compliance with industry regulations. Excellent communication and organizational skills are essential. This role offers a supportive environment with numerous benefits including 26 days holiday and opportunities for career progression.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Support for professional qualifications (CII or ACII)

Pension scheme

24-hour wellbeing support

1 day paid volunteering

Recognition through Spotlight Awards

Qualifications

• Solid experience in the Commercial Motor insurance market, gained at either an insurer or broker level.
• Familiarity with insurance systems and documentation standards.

Responsibilities

• Compile market presentations to insurer partners to secure competitive quotations.
• Handle both new business and renewal policies, preparing quotation reports for the Account Executive team.
• Ensure accurate documentation and compliance with internal procedures and regulations.
• Liaise with insurers and clients to maintain strong relationships and deliver tailored insurance solutions.
• Support the wider broking team with technical queries.

Skills

Communication skills

Organisational skills

Attention to detail

Teamwork

Initiative

Customer service focus

Job description

Are you an experienced insurance professional with a strong understanding of the Commercial Motor market? Everywhen Insurance Brokers is looking for a proactive and detail-oriented Broking Account Handler to join our team and help deliver outstanding service to our clients based in Telford.

This is a fantastic opportunity to work in a collaborative environment where your expertise and initiative will be valued and supported.

Key Responsibilities

• Compile market presentations to insurer partners to secure competitive quotations
• Handle both new business and renewal policies, preparing quotation reports for delivery by our Account Executive team
• Ensure accurate documentation and compliance with internal procedures and industry regulations
• Liaise with insurers and clients to maintain strong relationships and deliver tailored insurance solutions
• Support the wider broking team with technical queries and contribute to a high-performing, client-focused service

Requirements

• Solid experience in the Commercial Motor insurance market, gained at either an insurer or broker level
• Strong understanding of broking processes and market dynamics
• Familiarity with insurance systems and documentation standards

Person Specification

• Excellent communication and interpersonal skills
• Proactive attitude with the ability to use initiative
• Strong organisational skills and attention to detail
• Ability to work under pressure and manage multiple priorities
• Effective teamworking and collaboration skills
• Confident in both oral and written communication

In return, you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Group
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB #Hybrid

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

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