Broker Relationship Development Manager

Arch Capital; Bristol; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance firm in Bristol is seeking a Broker Relationship Development Manager to enhance broker relationships and drive business growth. The ideal candidate has over 5 years’ experience in commercial insurance, strong analytical skills, and excellent communication abilities. This role includes visiting brokers, collaborating with teams, and contributing to strategic growth initiatives in the region.

Qualifications

• Minimum 5 years’ experience in commercial insurance.
• Proven ability to manage broker relationships.
• Experience with commercial insurance metrics.

Responsibilities

• Drive broker development in the Bristol market.
• Engage national broker networks.
• Support underwriting teams to resolve broker issues.

Skills

Analytical skills

Relationship management

Communication skills

Problem-solving

Education

A-levels or equivalent

Job description

.Broker Relationship Development Manager page is loaded## Broker Relationship Development Managerlocations: Bristol, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R25\_1114With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.**Role Summary and Purpose**We are looking for a **Broker Relationship Development Manager (BRDM)** to join our team in **Bristol**, working closely with the **Branch Manager** for day-to-day activities.This is an exciting opportunity for someone who is either:* **Currently in a Broker Relationship Development Manager role**, or* **In a sales, junior sales, or Development Underwriter role** and ready to take the next step in their career.The successful candidate will play a key role in **driving broker development in the Bristol market**, helping us achieve our **ambitious growth targets for 2026**.Working closely with underwriting teams, you will build and maintain strong broker relationships that contribute meaningfully to business performance in both retention and new business. A strong understanding of broker segmentation, Arch propositions, and the ability to interpret and report against key performance indicators is essential.We’re looking for someone with analytical and problem-solving skills, market awareness, and the ability to prioritise effectively. Strong communication skills are vital for engaging with internal stakeholders, strategic partners, and the regional broker community.**Key Tasks and Responsibilities****1. Technical Skills and Expertise*** Regularly visiting brokers in the region to identify, nurture, and develop new business opportunities and support retention.* Collaborating to engage national broker networks and understand their regional strategies.* Working with UKR Marketing and Product Managers to ensure strong Arch visibility in the region.* Supporting underwriting teams to resolve broker issues and achieve regional profit and retention goals.* Leading performance-driven conversations with brokers to positively influence outcomes and raise awareness of Arch propositions.* Maintaining deep knowledge of Arch products, coverage levels, and competitive differentiators.* Monitoring Arch performance in the region and implementing actions to address issues.* Gathering and reporting market intelligence and broker feedback to identify emerging opportunities.* Generating new business through broker events and relationship-building activities.* Ensuring compliance with regulatory and risk management responsibilities.* Championing customer satisfaction initiatives to meet production and service goals.* Contributing to the development of sales collateral and business presentations.* Documenting broker meetings in line with Arch engagement processes.* Reporting changes in the broker landscape to maintain an accurate regional view.**2. Leadership Skills*** Promoting a collaborative team environment and acting as a visible role model.* Demonstrating strong communication skills across listening, negotiating, presenting, and reporting.* Showing high self-motivation and adaptability in a dynamic working environment.* Providing leadership and contributing to regional business discussions.* Interpreting complex data and communicating insights effectively.* Feeding market intelligence into other Arch functions.* Managing multiple priorities and meeting deadlines.**Role Requirements & Skills****Skills / Competencies*** Strong analytical skills to understand business dynamics and anticipate trends.* Proven ability to build, manage, and influence broker relationships.* Excellent written and interpersonal communication skills.* Experience with commercial insurance metrics and performance analysis.* Attention to detail and ability to work under pressure.* Strategic thinking and contribution to business planning.**Qualifications*** Underwriting authority is highly regarded but not essential.* Full UK driver’s licence.* Minimum A-level standard preferred.**Experience*** Minimum of **5 years’ experience** developing business relationships in a commercial insurance environment.* Candidates from **sales, junior sales, or Development Underwriting roles** are encouraged to apply if they are ready to take the next step into a Broker Relationship Development Manager position.If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our to share your preferences directly with Arch’s Talent Acquisition team.14101 Arch Europe Insurance Services Ltd