Breakfast Assistant

Castlebridge Hospitality; Chester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A boutique hotel chain in Chester is seeking a passionate Breakfast Assistant to enhance guest experiences. The role involves efficiently serving food and drinks while engaging with guests to provide 5-star customer service. Ideal candidates are outgoing, confident, and detail-oriented, ensuring a pleasant dining atmosphere. Additional benefits include discounted room rates, flexible shifts, and a fully funded apprenticeship program. Join a vibrant team dedicated to exceptional hospitality!

Benefits

Discounted Staff Room Rates

50% off dining

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

Monthly colleague recognition

Financial wellbeing platform

Employee Assistance Programme

Internal communications hub

Qualifications

• Passionate about delivering 5-star customer service.
• Must be eligible to live and work in the UK.
• Ability to maintain a tidy and presentable area.

Responsibilities

• Ensure customers have a great experience.
• Deliver food and drinks efficiently.
• Maintain cleanliness in bar and restaurant areas.

Skills

Excellent customer service

Outgoing and confident

Ability to engage with guests

Job description

At our Hotel Indigo Chester, the neighbourhood is truly a place like no other. Each new chapter in this neighbourhood’s epic history has brought with it architectural traditions, and every Tudor building, half-timbered house and medieval construction in this beautiful place tells its own story. The city celebrates and commemorates these tales, bringing them to life for residents and visitors through popular parades, festivals and cultural events. Indeed, Chester is a cultural hub, a town that sparks and celebrates all forms of creativity.

From the 2000-year-old defensive walls that encircle the bewitching City of Chester to the vibrant arts scene and countless Bars, Restaurants and Nightclubs, this neighbourhood is positively buzzing. Enriched with local history our boutique hotel is a great base to explore this wonderful city.

Home to The Forge, our Restaurant with a traditional approach to contemporary British cooking. Our menu is a celebration of our passion for wild food. Marrying the refinement of century old techniques with the very best local ingredients, The Forge brings to life the flavours, textures and aromas of the lands that surround us.

This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.

Are you out-going, full of energy and enthusiastic? A natural-born storyteller? Are you passionate about offering excellent customer service? Then our stunning boutique Hotel could be the place for you.

The Role:

We\'re looking for a passionate Breakfast Assistant to join our team. Our restaurants are fun, engaging places to work and they’re at the heart of our guests’ overall experience when staying with us. You’ll be front and centre of that stage, leading by example in all that you do. You’ll be responsible for exceeding guests experiences by delivering an efficient yet relaxed service that they won’t forget.

You\'ll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. Taking pride in your work, you\'ll make sure the bar and restaurant areas well presented, clean and tidy.

The Ideal Candidate:

We’re looking for a Breakfast Assistant who is passionate and motivated to deliver 5-star customer service. You will need to be naturally engaging, confident and outgoing with the ability to have authentic and genuine conversations with our guests. You’ll be intuitive with customers needs and know what it takes to go the extra mile, concentrating on every little detail to deliver an exceptional service.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.