Bookings & Communications Officer The Black Box

Artscouncil Ni; Belfast; On-site; GBP 21,000; Part time

Job summary

A vibrant arts venue in Belfast is seeking a Bookings & Communications Officer to handle day-to-day administration and communication with the public. The role requires a highly organised individual with excellent communication skills and at least a year of administrative experience. Responsibilities include managing systems, coordinating events, and marketing efforts, within a flexible work schedule of 32 hours per week. The position offers £20,966.40 pro rata and various benefits including pension and annual leave.

Benefits

Flexible leave days

Opt-in pension scheme

Qualifications

• At least 1 year of administrative experience required.
• Excellent communication skills are essential for interaction.
• Self-organised and able to manage multiple tasks efficiently.

Responsibilities

• Manage administration systems and information effectively.
• Coordinate room hire and events while overseeing box office systems.
• Handle marketing and promotion for the organization.

Skills

Excellent knowledge of Microsoft Office Suite

Ability to multitask

Excellent communication skills

Tools

Adobe editing software

Ticketsolve

Job description

The Bookings & Communications Officer is the first point of contact for those wanting to get in touch with The Black Box. They are responsible for the day-to-day administration of the organisation and communication with audiences, artists and stakeholders. This dynamic role requires a highly organised and self-motivated individual, who has the ability to multitask.

Key Details

Job Title: Bookings & Communications Officer
Location: Black Box Office, Oh Yeah Music Centre, 15-21 Gordon Street, BT12LG
Black Box, 18-22 Hill Street, Belfast, BT12LA
Status: Less than Full Time, Permanent, 32 hours (4 days) per week
Salary: £20,966.40 (£26,208 pro rata) with increase April 2026
Pension: Opt-in (NEST)
Annual Leave: 25 flexible leave days plus statutory holidays (pro rata)

Key Roles and Responsibilities

• Administration Systems Management & Information
• Room Hire Bookings, Event Coordination & Box Office Systems Management
• Marketing and Promotion
• Team Working

Essential Criteria

• At least 1 year of administrative experience
• Excellent knowledge of Microsoft Office Suite (particularly Excel)
• Ability to multitask and be self-organised
• Excellent communication skills

Desirable Criteria

• Familiarity with Adobe editing software
• Excellent working knowledge of the Belfast and NI arts sector
• Familiarity with ticketing platforms such as Ticketsolve

The Application Process

Please send a CV and covering letter to [e-mail] in either Word or PDF format no later than 3pm on Friday 5th January 2026.
This should include:
A concise CV including any work experience, qualifications or training that is relevant to this role
A covering letter (no more than 2 A4 pages) telling us why your skills and experience make you the best candidate for this role based on the criteria below.
A completed equal opportunities form
Deadline for Applications: Friday 5th January 2026
Interviews Anticipated: Week beginning 12th January 2026

About the Organisation

Established in 2006, The Black Box is a vibrant arts space in the heart of Belfast’s Cathedral Quarter. One of the leading lights of the city’s arts and entertainment sector over the last two decades, our dedication to accessibility, quality and innovation have made it one of the most beloved venues in town with audiences and artists alike.
We are passionate about removing barriers to accessing great events and improving the ability for all to experience, enjoy and engage with the arts and great ideas. We programme and present work across all platforms, from music, literature, and theatre, to film, comedy, live art, cabaret, and talks.
Most importantly, the Black Box provides a unique incubation space for emerging artists, curators and promoters to experiment and try out great new ideas, laying the groundwork for the future of our arts sector.
As a not-for-profit arts venue, the Black Box works closely with community initiatives, as well as with many of Belfast’s highest profile festivals.