Bodyshop Development Executive

Snows Group; Portsmouth; On-site; GBP 45,000; Full time

Job summary

A leading automotive retailer in Portsmouth is seeking a Bodyshop Development Executive responsible for estimating vehicle damages and communicating with insurance companies. The ideal candidate will have technical knowledge in the bodyshop industry, excellent communication skills, and a full driving licence. The role requires engaging with both internal teams and external customers to ensure repair processes are efficient and well-documented. Competitive salary offered.

Qualifications

• Fluent written and spoken English.
• PC, Microsoft, web literate.
• Full, clean driving licence.

Responsibilities

• Estimating to cover all repairs and reassessing for accuracy.
• Communicating effectively with engineers, insurers, and customers.
• Carrying out estimating on-site or off-site promptly.
• Supervising team performance as necessary.
• Ordering parts in a timely manner.
• Ensuring accurate method quotes and job card information.
• Documenting the estimation process accurately.
• Visiting dealerships to generate business for body repair outlets.

Skills

Technical Knowledge gained in Bodyshop Industry

Good Written and Verbal Communication Skills

IT/web and computer literate

Numerate and Articulate

Delivers Excellent Customer Service

Delivers a result and makes things happen

Full driving licence

Education

ATA VDA or NVQL3 or equivalent preferred

Job description

Location Portsmouth Region Hampshire Category Accident & Repair Centre - Southampton (SARC)
(Bodyshop) Vacancy Type Permanent/Full Time Salary £45,000 OTE Competitive Salary Job Summary

Bodyshop Development Executive

Role & Purpose

The Bodyshop Development Executive is a member of the Bodyshop Team and will report to the Bodyshop Manager. The Bodyshop Development Executive is responsible for estimating all damaged vehicles and sending accurate information to insurance companies for authority.

At Snows…

Snows Group is an AM Top 50 automotive retailer covering 20 brands at 54 franchises. Based in the south and south-west of England the business differentiates itself from its competitors by delivering outstanding customer service for its customers and manufacturer partners. The customer experience is at the heart of our business and we ensure that this level of service is applied to both our internal and external customers.

Responsibilities

• Estimating to cover all repairs and re-assessing in order to create the correct time and costs to be authorised by insurers using insurance companies preferred computer systems/guidelines.
• Communicating effectively with the engineers, insurance companies and customers to ensure all parties are updated and well informed.
• Carrying out estimating either on site or off site in a timely manner.
• Supervising the team where necessary to help them carry out their role to the best of their ability.
• Ordering the correct parts with parts department to ensure the spares arrive in a timely manner.
• Ensuring the correct repair methods are quoted for in the repair and job cards reflect the information accurately.
• Documenting and updating each stage of the estimation process correctly (imagery/updating insurance systems/companies/customers) to ensure accuracy of information and to obtain repair authority.
• Mobile role visiting our Dealerships in the Portsmouth area generating business for our body repair outlets

Skills & Competencies

• Technical Knowledge gained in Bodyshop Industry.
• ATA VDA or NVQL3 or equivalent preferred.
• Good Written and Verbal Communication Skills.
• IT/web and computer literate.
• Numerate and Articulate.
• Delivers Excellent Customer Service.
• Delivers a result and makes things happen.

• Full driving licence.

Essential & Desirable Skills & Qualifications

Essential:

• Fluent written and spoken English.
• PC, Microsoft, web literate.
• Full, clean driving licence.

Team Values

Honesty

Integrity

Respect for People

We provide open and honest guidance with all our customers, both internal and external.

We act with integrity, trust, and responsibility in everything that we do.

We are ambassadors for all our customers in promoting good working practices.